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Report Details
Report No.
20110329-077C5-2147480756
Report Date
3/29/2011
Sent to Manufacturer / Importer / Private Labeler
4/11/2011
Report Publication Date
4/25/2011
Category of Submitter
Consumer
Product Details
Product Description
Dinnerware, tableware....dinnerplates, cups and salad plates made in China, handpainted.
Product Category
Kitchen
Product Type
Cookware & Tableware
Product Code
Tableware and Accessories
Manufacturer / Importer / Private Labeler Name
Gibson Overseas Inc.
(
View Comments Below
)
Brand Name
Gibson
Model Name or Number
Serial Number
UPC Code
Date Manufactured
Manufacturer Date Code
Retailer
AAFES Mail Order
Retailer State
Dallas Tx
Purchase Date
Incident Details
Incident Description
I have some Gibson dinnerware and some of it, especially the cups, get so hot when put in the microwave that you cannot touch them when they used to reheat or heat fluids. The handles get so hot they burn your finger so badly. Several times they have gotten so hot I have dropped the cup and broken them as have the plates been dropped. I am concerned that the dinnerware may be high in metal content.
Incident Date
2/28/2011
Incident Location
Home/Apartment/Condominium
Victims Involved
Injury Information
Injury→Injury, First Aid Received by Non-Medical Professional
My Relationship to the Victim
Self
Gender
Female
Victim's Age When Incident Occurred
65 years
Additional Details
Submitter has product?
Yes
Product was damaged before incident?
No
Product was modified before incident?
No
If yes to any, explanation
Gibson told me they met every standard and there was nothing wrong with their tableware.
Have you contacted the manufacturer?
Yes
If Not, Do You Plan To?
N/A
Comments from the Manufacturer/Private Labeler
Comment from Gibson Overseas Inc. 4/19/2011
Good Day,
We have had contact with the consumer, but she was unable to provide specific product information to assist our Customer Service Manager in responding to her question more completely.
Gibson Overseas has several thousand SKU's in our inventory. However, we can say we confidence that our products are tested by independent labs contracted by our customers. Our product not only is required to meet FDA guidelines, but if the product is to be sold in the state of California, it must pass Prop 65 testing.
Not knowing the specific product that the consumer has, we can not provide any detail about the material used. There are some materials used that are more porous than other materials. the more porous the material the hotter that it will become to the touch. These products Gibson Overseas marks as 'Will Get Hot in the Microwave".
Please let me know if we can be of any other assistance.
Sincerely,
Gibson Overseas, Inc.
CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.