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Report Details
Report No.
20110926-B90A0-2147474954
Report Date
9/26/2011
Sent to Manufacturer / Importer / Private Labeler
10/3/2011
Report Publication Date
10/18/2011
Category of Submitter
Consumer
Product Details
Product Description
Pressurized tank unit for a toilet. Reduces water use.
Product Category
Home Maintenance and Structures
Product Type
Plumbing & Bath
Product Code
Toilets
Manufacturer / Importer / Private Labeler Name
SLOAN FLUSHMATE
(
View Comments Below
)
Brand Name
Flushmate Flushometer - Tank System
Model Name or Number
Flushmate III M-101526-F3
Serial Number
032000-F3G-1285
UPC Code
Date Manufactured
Manufacturer Date Code
Retailer
BPI
Retailer State
Unspecified
Purchase Date
Incident Details
Incident Description
AFlushmate Flushometer - Tank System, which is a pressurized tank that resides within the toilet, exploded and severely cut my back. A simple internet search shows this has happened to dozens of people. Had it been my grandmother our one of my nieces and nephews who happened to use the toilet that day, the consequences could have been severe. I required dozens of stitches for an extremely deep wound because of the exploding porcelain.
Upon reviewing the Flushmate.com website, there was a small advisory (not a recall) effecting limited quantities of the unit, but considering my flushmate separated in the same manner as the advisory notice mentioned, I feel the issue is larger than the company is letting on.
Because I am a bigger person, I was able to absorb the brunt of the force. Again, had this happened to someone elderly or a child, the outcome could have been catastrophic. There needs to be a larger awareness camaign as we had no idea of the danger involved in using the Flushmate product. I can send pictures of the dammage and my wound.
Incident Date
9/1/2011
Incident Location
Home/Apartment/Condominium
Victims Involved
Injury Information
Injury→Injury, Emergency Department Treatment Received
My Relationship to the Victim
Self
Gender
Male
Victim's Age When Incident Occurred
26 years
Additional Details
Submitter has product?
Yes
Product was damaged before incident?
No
Product was modified before incident?
No
If yes to any, explanation
Keep the entire unit
Have you contacted the manufacturer?
No
If Not, Do You Plan To?
Yes
Comments from the Manufacturer/Private Labeler
Comment from SLOAN FLUSHMATE 10/17/2011
Flushmate appreciates receiving notification of the reported incident, and we are actively investigating this incident. Owners of Flushmate products can visit our website located at www.flushmate.com to determine if their product is within the current product advisory and for further assistance. We encourage our customers to contact us on the website or toll free at 1-800-533-3460. Flushmate will work cooperatively with the CPSC and will contact the consumer.
Related Files for This Report
File Name
Description
IMG_2670.JPG
Model and serial number
IMG_2739.JPG
Damage to toilet
IMG_20110903_092245.jpg
Injury
CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.