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An Unsafe Product
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Recalls & Reports
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Sent to Manufacturer / Importer / Private Labeler
Report Publication Date
Category of Submitter
Hand Held BlowDryer
Manufacturer / Importer / Private Labeler Name
HauteHouse, LLC dba AbsolutHeat
Model Name or Number
Manufacturer Date Code
Caller reported that while using the blow dryer, flames shot out from electrical cord that is attached to the handle, which dissipated within seconds. The incident caused her to receive second degree burns to her right wrist.
She received medical attention the following day from her physician. The blow dryer remains inoperable due to the failure. (7/31/13) The manufacturer was contacted and she was informed by a rep that the firm would be willing to take care of her medical expenses and for her to return the product.
8/15/2013 She received a threatening email from Founder of the company denying the claim that was previously made, stating that that if she tried to pursue the case legally it would be futile and that her statement was a fraud.
The caller feels that this blow dryer which was used approximately 6 times was a fire hazard.
Injury→Injury, Seen by Medical Professional
My Relationship to the Victim
Victim's Age When Incident Occurred
Submitter has product?
Product was damaged before incident?
Product was modified before incident?
If yes to any, explanation
Have you contacted the manufacturer?
If Not, Do You Plan To?
CONTACT US ONLINE
CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.