Businesses: Report a Potentially Unsafe Product

Office of Compliance - Section 15(b) Internet Report

You are required to report potentially hazardous products that you manufacture, distribute, import or sell under Section 15.

You must:

  • Report products that do not comply with a safety rule issued under the Consumer Product Safety Act or any other Act administered by CPSC.
  • File a report within 24 hours of getting information that reasonably lets you know that a product does not comply with safety rules.
  • Report products that contain a defect that could create a substantial risk of injury to the public or that presents an unreasonable risk of serious injury or death.

You can also report a potentially unsafe product to CPSC’s Office of Compliance by sending an email to If you have problems you can contact the Office of Compliance at (301) 504-7677 or (301) 504-7594.

To learn more about business reporting requirements, please see:

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on, particularly with respect to information submitted by people outside of CPSC.