[{"RecallID":10211,"RecallNumber":"25193","RecallDate":"2025-03-20T00:00:00","Description":"This recall involves all Segway Ninebot Max G30P and Max G30LP KickScooters. The Max G30LP KickScooter is gray in color with yellow accents and the Max G30P is black in color with yellow accents. The brand name \"ninebot\" appears on the foot platform and the top of the handlebars. The model number is located on a label on the side of the foot deck. The Max G30P model is 46 inches long, 19 inches wide, 47 inches high and weighs 42 pounds. The Max G30LP model is 44 inches long, 19 inches wide, 45 inches high and weighs 39 pounds.","URL":"https://www.cpsc.gov/Recalls/2025/Segway-Recalls-Segway-Ninebot-Max-G30P-and-Max-G30LP-KickScooters-Due-to-Fall-Hazard-and-Risk-of-Serious-Injury","Title":"Segway Recalls Segway Ninebot Max G30P and Max G30LP KickScooters Due to Fall Hazard and Risk of Serious Injury","ConsumerContact":"Segway at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online at https://service.segway.com/recall or www.segway.com, and click on \"Recall Center\" at the bottom of the page for more information.","LastPublishDate":"2025-03-20T00:00:00","Products":[{"Name":"Segway Ninebot Max G30P and Max G30LP KickScooters","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 220,000"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/segway-1_0.png","Caption":"Recalled Segway Max G30P KickScooter"},{"URL":"https://www.cpsc.gov/s3fs-public/segway-2_0.png","Caption":"Recalled Segway Max G30LP KickScooter"}],"Injuries":[{"Name":"Segway has received 68 reports of folding mechanism failures, including 20 injuries to include abrasions, bruises, lacerations and broken bones."}],"Manufacturers":[],"Retailers":[{"Name":"Best Buy, Costco, Walmart, Target and Sam's Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025 for between $600 and $1,000.","CompanyID":""}],"Importers":[{"Name":"Segway Inc., of Los Angeles, California","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"},{"Country":"Malaysia"}],"ProductUPCs":[],"Hazards":[{"Name":"The folding mechanism can fail and cause the handlebars or stem to fold while the scooter is in use, posing a fall hazard to consumers.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled scooters and contact Segway to receive information to determine whether the folding mechanism needs adjustment and to receive a free maintenance kit. The kit includes tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained."}],"RemedyOptions":[{"Option":"Repair"}]},{"RecallID":10096,"RecallNumber":"25052","RecallDate":"2024-11-21T00:00:00","Description":"This recall involves Segway Ninebot KickScooters with model number P100S and a manufacture date in 2023. The affected units have serial numbers containing the date codes 2308 or greater (e.g., xxxxx2308xxxxx, xxxx2310xxxxx, xxxxx2311xxxxx). The serial number is located on the left side of the KickScooter. The 6th and 7th digits represent the year of manufacture, and the 8th and 9th digits represent the week of manufacture. The product is black and gray with red accents, and the Segway label is on the rear fender. The KickScooter is 46 inches long, 25 inches wide and 50 inches high, and weighs about 72.5 pounds.","URL":"https://www.cpsc.gov/Recalls/2025/Segway-Recalls-Segway-Ninebot-P100-KickScooters-Due-to-Fall-and-Injury-Hazards","Title":"Segway Recalls Segway Ninebot P100 KickScooters Due to Fall and Injury Hazards","ConsumerContact":"Segway toll-free at 866-473-4929 from 5:30 a.m. to 5 p.m. PT Monday through Friday, by email at recall@segway.com, or online at https://service.segway.com/recall, or www.segway.com and click on \"Recall Center\" at the bottom of the page for more information.","LastPublishDate":"2024-11-21T00:00:00","Products":[{"Name":"Segway Ninebot P100 KickScooters","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 1,400"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/segway-1.png","Caption":"Recalled Segway Ninebot P100 KickScooter"},{"URL":"https://www.cpsc.gov/s3fs-public/segway-2.png","Caption":"Location of Serial Number"},{"URL":"https://www.cpsc.gov/s3fs-public/segway-3.png","Caption":"Sample Serial Number"}],"Injuries":[{"Name":"The firm has received 31 reports of broken front forks, including six reports of injuries, including a fracture, cuts, scrapes, bruises and shoulder pain."}],"Manufacturers":[],"Retailers":[{"Name":"Broward Motorsport, of Fort Lauderdale, Hollywood, Hobe Sound and West Palm Beach, Florida; Mad Dog Cycles, of Orem, Utah; NYC Bike and Scooter, of New York; Scooter Mutter, of Belmont, Massachusetts; and Urban Motion, of Culver City, California and online at Amazon.com, BestBuy.com, store.segway.com, Indiegogo.com (Longham Tech Co. Limited) and https://www.ebay.com/str/skytechgaming?_trksid=p4429486.m3561.l161211(SupTech) from October 2022 through June 2024 for about $2,000.","CompanyID":""}],"Importers":[{"Name":"Segway Inc., of Los Angeles","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled KickScooters and contact Segway for a free repair. Segway will direct consumers to a local store for the repair (where available) or provide a pre-paid shipping label to ship the product to a national service center for repair. Segway is contacting all known purchasers directly."}],"RemedyOptions":[{"Option":"Repair"}]},{"RecallID":8043,"RecallNumber":"17742","RecallDate":"2017-05-05T00:00:00","Description":"This recall involves Segway PT Off-Board Chargers manufactured from January 2015 to October 2016 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are included in the recall: 15201C000362, 15201C000364, 15201C000366, 15208C000404, 15208C000406, 15222C000460, 15225C000486, 15225C000489, 15225C000494, 15242C000546, 16210C000621, 16210C000629, 16210C000630, 16210C000631, 16210C000632, 16210C000635, 16210C000636, 16214C000638, 16214C000639, 16214C000641, 16214C000642, 16214C000643, 16214C000645 and 16214C000646. The serial number and part number are on a silver data plate attached to the bottom of the charger.","URL":"https://www.cpsc.gov/Recalls/2017/Segway-Reannounces-Recall-of-Off-Board-Chargers-for-Segway-Personal-Transporters-Recall-Alert","Title":"Segway Reannounces Recall of Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)","ConsumerContact":"Segway toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET, Monday through Friday or online at www.segway.com and click on Off-Board Charger Recall for more information.","LastPublishDate":"2017-05-05T00:00:00","Products":[{"Name":"Off-Board Chargers for Segway Personal Transporters (PT)","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 24 (in addition, 17 were previously recalled in September 2015)"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/PT-OffBoardCharger.jpeg","Caption":"Segway PT Off-Board Charger"}],"Injuries":[{"Name":"None reported"}],"Manufacturers":[{"Name":"Segway Inc., of Bedford, N.H.","CompanyID":""}],"Retailers":[{"Name":"Authorized Segway dealers and distributors and directly from Segway Inc. from January 2015 through April 2017 for about $920.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"United States"}],"ProductUPCs":[],"Hazards":[{"Name":"A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly."}],"RemedyOptions":[{"Option":"Repair"}]},{"RecallID":6515,"RecallNumber":"15754","RecallDate":"2015-09-15T00:00:00","Description":"This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part number are on a silver data plate attached to the bottom of the charger.","URL":"https://www.cpsc.gov/Recalls/2015/Segway-Recalls-Off-Board-Chargers-for-Segway-Personal-Transporters","Title":"Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)","ConsumerContact":"Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.","LastPublishDate":"2015-09-15T00:00:00","Products":[{"Name":"Off-Board Charger for Segway Personal Transporter (PT)","Description":"","Model":"","Type":"Battery Chargers","CategoryID":"67668","NumberOfUnits":"About 17"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/Recall.2015.15754.PT-OffBoardCharger.jpeg","Caption":""}],"Injuries":[{"Name":"None reported"}],"Manufacturers":[{"Name":"Segway Inc., of Bedford, N.H.","CompanyID":""}],"Retailers":[{"Name":"Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"United States"}],"ProductUPCs":[],"Hazards":[{"Name":"A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly."}],"RemedyOptions":[{"Option":"Repair"}]},{"RecallID":3357,"RecallNumber":"06258","RecallDate":"2006-09-14T00:00:00","Description":"This recall involves all Segway PT i167, i170 and i180 (\"i Series\") models, the p133 (\"p Series\"), XT (\"cross-terrain transporter\"), GT (\"golf transporter\") and i2 models. These units were sold to consumers and commercial customers. All e167 (\"e Series\") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, \"Segway\", appears on the front bumper and/or on the handlebars of the personal transporter.","URL":"https://www.cpsc.gov/Recalls/2006/Segway-Inc-Announces-Recall-to-Repair-Segway-Personal-Transporters","Title":"Segway Inc. Announces Recall to Repair Segway® Personal Transporters","ConsumerContact":"Call Segway Inc. at (800) 750-6557 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit www.segway.com. Segway Inc. and Segway authorized dealers and distributors are directly notifying owners of these products.","LastPublishDate":"2024-07-18T00:00:00","Products":[{"Name":"Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)]","Description":"","Model":"","Type":"Human Transporters","CategoryID":"2004","NumberOfUnits":"About 23,500"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/425ddab6cc4747539020209a2a70557f.jpg","Caption":"Recalled Segway Personal Transporters"}],"Injuries":[{"Name":"Segway Inc. has received six reports of the personal transporter not operating properly, resulting in injuries to the head and wrist of users."}],"Manufacturers":[{"Name":"Segway Inc., of Bedford, N.H.","CompanyID":""}],"Retailers":[{"Name":"Segway authorized dealers and distributors, directly from Segway Inc., and by certain resellers from March 2002 through mid-September 2006 for prices ranging from $4,000 to $5,500.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"United States"}],"ProductUPCs":[],"Hazards":[{"Name":"The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade."}],"RemedyOptions":[]},{"RecallID":2506,"RecallNumber":"03553","RecallDate":"2003-09-26T00:00:00","Description":"This recall involves all Segway HT i167 (\"i Series\") models sold to consumers. In addition, Segway LLC is including all e167 (\"e Series\") and i167 models sold to commercial users, and all p133 (\"p Series\") models sold to consumers in test markets.","URL":"https://www.cpsc.gov/Recalls/2003/CPSC-Segway-LLC-Announce-Voluntary-Recall-to-Upgrade-Software-on-Segway-Human-Transporters","Title":"CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters","ConsumerContact":"Call Segway LLC toll-free at 877-889-9020 between 8 am and 8 pm Monday through Friday (ET).","LastPublishDate":"2025-07-21T00:00:00","Products":[{"Name":"Segway \"i Series\" Human Transporters (HT)","Description":"","Model":"","Type":"Human Transporters","CategoryID":"2004","NumberOfUnits":"Approximately 6,000"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/Segway-HT-i167.jpg","Caption":"Recalled Segway HT i167"},{"URL":"https://www.cpsc.gov/s3fs-public/Segway-HT-p133.jpg","Caption":"Recalled Segway HT p133"},{"URL":"https://www.cpsc.gov/s3fs-public/Segway-HT-e167.jpg","Caption":"Recalled Segway HT e167"}],"Injuries":[{"Name":"Segway LLC has received three reports of falls that may be related to this condition, including one report of a consumer who sustained a head injury requiring stitches."}],"Manufacturers":[{"Name":"Segway LLC, of Manchester, New Hampshire","CompanyID":""}],"Retailers":[{"Name":"Directly by Segway LLC and through certain dealers and resellers, from March 2002 through September 2003. Segway HTs have also been made available to the public by authorized rental agents.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"United States"}],"ProductUPCs":[],"Hazards":[{"Name":"Under certain operating conditions, particularly when the batteries are near the end of charge, some Segway HTs may not deliver enough power, allowing the rider to fall. This can happen if the rider speeds up abruptly, encounters an obstacle or continues to ride, after receiving a low-battery alert.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety."}],"RemedyOptions":[]}]