[{"RecallID":9109,"RecallNumber":"21768","RecallDate":"2021-07-27T00:00:00","Description":"This recall involves Oculus Quest 2 Virtual Reality Headsets removable foam facial interfaces, included with a purchase of Oculus Quest 2 Headsets, and sold separately as a \"Quest 2 Standard Facial Interface\" or in a \"Quest 2 Fit Pack.\" Only headsets with the SKUs in the table below or the serial numbers identified below are included in the recall. The SKU and serial number are located on a label on the retail packaging of the headset. Additionally, the serial number can be found on the user's account, on the Oculus app or on the headset. For instructions on locating the headset serial number consumers should go to https://support.oculus.com/articles/getting-started/getting-started-with-quest-2/serial-numbers-quest-2/. Product Description SKU Oculus Quest 2, 64 GB, US/TW, Type-A 301-00350-01 Oculus Quest 2, 256 GB, US/TW, Type-A 301-00351-01 Oculus Quest 2, Accy, Standard Facial Interface, Global 301-00409-01 Oculus Quest 2, Accy, Fit Pack, Global 301-00374-01 Oculus Quest 2, Enterprise, 256 GB, US/CA/TW, Type-A 301-00402-01 Affected headset serial numbers Headset serial numbers that start with \"1WMHH\" and end with a number below \"1264\" The foam interface is black in color and is attached to the Oculus Quest 2 headset, and is the interface between the headset and the user's face. Unit numbers above include facial interfaces manufactured for sale with headsets and to be sold separately, as well as warranty replacements. For additional information visit the Oculus blog at https://www.oculus.com/community-letter/.","URL":"https://www.cpsc.gov/Recalls/2021/Facebook-Technologies-Recalls-Removable-Foam-Facial-Interfaces-for-Oculus-Quest-2-Virtual-Reality-Headsets-Due-to-Skin-Irritation-Hazard-Recall-Alert","Title":"Facebook Technologies Recalls Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets Due to Skin Irritation Hazard (Recall Alert)","ConsumerContact":"Facebook Technologies toll-free at 877-960-0889 anytime, or online at https://www.oculus.com/quest-2/removable-facial-interface-alert or www.oculus.com and click on Support at the top of the page then on the facial interface recall banner for more information.","LastPublishDate":"2021-07-27T00:00:00","Products":[{"Name":"Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 4 million (In addition, about 172,600 in Canada)"}],"Inconjunctions":[{"URL":"https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76111r-eng.php"}],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/pic1_43.png","Caption":"Recalled \"Quest 2 Standard Facial Interface\" as sold separately and with the Oculus Quest 2 Headset"},{"URL":"https://www.cpsc.gov/s3fs-public/pic2_26.png","Caption":"Recalled \"Quest 2 Fit Pack\""}],"Injuries":[{"Name":"The firm has received approximately 5,716 reports of incidents of skin irritation and approximately 45 reports of consumers that required medical attention."}],"Manufacturers":[],"Retailers":[{"Name":"BestBuy, GameStop, Target, Walmart, and other retailers, and online at Oculus.com, Amazon.com, BestBuy.com, Gamestop.com, Target.com, and Walmart.com between October 2020 and July 2021. The foam facial interfaces which were included with headsets sold for between $300 and $400, depending on the model; about $20 for a facial interface sold individually; and about $40 as part of a Fit Pack.","CompanyID":""}],"Importers":[{"Name":"Facebook Technologies LLC, of Menlo Park, Calif.","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"The foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly."}],"RemedyOptions":[{"Option":"Repair"}]},{"RecallID":6543,"RecallNumber":"16010","RecallDate":"2015-10-20T00:00:00","Description":"This recall involves 2015 Ear Force XO FOUR Stealth gaming headsets. They are multi-use but marketed for use with Xbox One gaming systems. The headsets are black with green trim and have soft ear-cups, an audio controller and a removable microphone. They are packaged with an audio adapter. Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone. The serial number is printed on the inside of the headband of the headset and on the bottom flap of the box.","URL":"https://www.cpsc.gov/Recalls/2016/XO-FOUR-Stealth-Gaming-Headsets-Recalled-By-Turtle-Beach","Title":"XO FOUR Stealth Gaming Headsets Recalled By Turtle Beach Due to Risk of Exposure to Mold","ConsumerContact":"Turtle Beach toll-free at 855-868-4832 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.turtlebeach.com and click on the recall link on the homepage for more information.","LastPublishDate":"2015-10-20T00:00:00","Products":[{"Name":"Ear Force® XO FOUR Stealth gaming headset","Description":"","Model":"","Type":"Audio and Radio","CategoryID":"67656","NumberOfUnits":"About 59,500"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/Recall.2016.16010.headset.jpg","Caption":"Ear Force® XO FOUR Stealth gaming headset"},{"URL":"https://www.cpsc.gov/s3fs-public/Recall.2016.16010.Packaging.jpg","Caption":"Ear Force® XO FOUR Stealth gaming headset marketed for use with Xbox One systems"},{"URL":"https://www.cpsc.gov/s3fs-public/Recall.2016.16010.Serial-Number-Location.jpg","Caption":"Recalled units have a 13-character alphanumeric serial number that includes C16 through C25 and do not have a green dot under the windscreen of the microphone."}],"Injuries":[{"Name":"Turtle Beach has received six reports of mold on the headsets. No injuries have been reported."}],"Manufacturers":[],"Retailers":[{"Name":"Best Buy, GameStop, Target and Walmart nationwide and online at Amazon.com from June 2015 to September 2015 for about $100.","CompanyID":""}],"Importers":[],"Distributors":[{"Name":"Turtle Beach Corporation, of San Diego, Calif.","CompanyID":""}],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"Mold spores were found on the headsets, posing a risk of respiratory or other infections in individuals with chronic health problems.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately place the recalled headset into a plastic bag with the original box and any components, tie or tape the bag closed, and contact Turtle Beach for instructions on how to return the product for a free replacement gaming headset."}],"RemedyOptions":[{"Option":"Replace"}]},{"RecallID":4948,"RecallNumber":"09010","RecallDate":"2008-10-14T00:00:00","Description":"This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. \"GN Netcom\" or \"GN9120\" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled \"Made by ATL (Amperex Technology Ltd.)\" and \"(ATL P/N 603028).\" Batteries sold as a replacement part are labeled \"GN9120 battery replacement kit.\"","URL":"https://www.cpsc.gov/Recalls/2009/Wireless-Headset-Batteries-Recalled-by-GN-Netcom-Due-to-Fire-Hazard","Title":"Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard","ConsumerContact":"For additional information, contact GN Netcom at (877) 803-6467 between 9 a.m. and 6 p.m. Monday through Friday ET, or visit the firm's Web site at www.jabra.com","LastPublishDate":"2014-05-23T00:00:00","Products":[{"Name":"GN9120 Wireless Headsets","Description":"","Model":"","Type":"Audio/Video Systems & Accessories","CategoryID":"1826","NumberOfUnits":"About 525,000 (an additional 675,000 were sold outside the U.S.)"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/2cfac56cbdc14fdfa7cefd54c85eaabb.jpg","Caption":"Recalled Wireless Headset"}],"Injuries":[{"Name":"GN Netcom has received 10 reports of incidents involving overheating, including three reports of open flames and property damage to furniture on which the headsets were resting."}],"Manufacturers":[{"Name":"GN Netcom Inc., of Nashua, New Hampshire","CompanyID":""},{"Name":"Amperex Technology Limited (ATL), of Hong Kong (battery)","CompanyID":""}],"Retailers":[{"Name":"GN Netcom, authorized distributors and resellers nationwide from January 2005 through September 2008 for between $150 and $350 as part of the GN9120 headset and about $20 as a replacement part.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"An internal short circuit in the lithium-ion polymer batteries can cause the batteries to overheat, posing a fire hazard.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery."}],"RemedyOptions":[]},{"RecallID":3433,"RecallNumber":"06564","RecallDate":"2006-07-12T00:00:00","Description":"The headset is the component on a bicycle, which provides a interface that can rotate between the bicycle fork and the bicycle frame itself. The Conventional Headset is constructed of an anodized black alloy housing, stainless steel, and polymers. The Integrated Lite Headset is constructed of a black polymer housing and light weight alloys. The Integrated Headset weighs 29 grams; the Conventional Headset weighs 39 grams.","URL":"https://www.cpsc.gov/Recalls/2006/M2Racer-LLC-Recalls-Bicycle-Headsets-for-Fall-Hazard","Title":"M2Racer LLC Recalls Bicycle Headsets for Fall Hazard","ConsumerContact":"For additional information, contact M2Racer collect at (415) 738-8186 between 9 a.m. and 5 p.m. PT Monday through Friday, or by e-mail at headset@m2racer.com","LastPublishDate":"2024-08-13T00:00:00","Products":[{"Name":"Conventional and Integrated Lite Headsets","Description":"","Model":"","Type":"Bicycles & Accessories","CategoryID":"1850","NumberOfUnits":"About 150"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/8720c9acb47c416b8ec91b877d98dbbf.jpg","Caption":"Conventional Headset"},{"URL":"https://www.cpsc.gov/~/link/81d30acff9b54cc5aff9e055975e1a9f.jpg","Caption":"Integrated Headset"}],"Injuries":[{"Name":"M2Racer has contacted all headset purchasers and received 21 reports of the headsets scoring the front fork assembly on consumers' bicycles. No fork failures or injuries have been reported."}],"Manufacturers":[{"Name":"M2Racer LLC, of Burlingame, Calif.","CompanyID":""}],"Retailers":[{"Name":"Bicycle shops nationwide and through the M2Racer Web site at www.m2racer.com from December 2004 through May 2006 for about $130.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"United States"}],"ProductUPCs":[],"Hazards":[{"Name":"The headsets mount to bicycle frames and fasten to the front fork assembly. A protruding component of the headset can contact the steering tube of the front fork assembly, score or scratch the steering tube, and weaken the structural integrity of the front fork. The front fork could break, causing the handlebars to separate from the bicycle during use and result in a crash.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should stop riding bicycles with these headsets and inspect their front fork assembly for scoring damage. M2Racer will refund the purchase price of returned headsets."}],"RemedyOptions":[]}]