[{"RecallID":8250,"RecallNumber":"18722","RecallDate":"2018-02-06T00:00:00","Description":"The recall involves the 11 ounce Wheat Leaf crystal glass mugs. The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle. They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating \"TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS.\" \"TIFFANY & CO. 13559\" appears on the bottom of the mugs.","URL":"https://www.cpsc.gov/Recalls/2018/Tiffany-Co-Recalls-Crystal-Mugs-Due-to-Burn-and-Laceration-Hazards-Recall-Alert","Title":"Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)","ConsumerContact":"Tiffany & Co. at 800-843-3269 from 8 a.m. until midnight ET Monday through Friday, and 8 a.m. until 8 p.m. ET on weekends, or online at www.tiffany.com and click on Frequently Asked Questions for more information.","LastPublishDate":"2018-02-06T00:00:00","Products":[{"Name":"Wheat Leaf Crystal Mugs","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 3,300"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/capture2.png","Caption":"Wheat Leaf Crystal Mug"}],"Injuries":[{"Name":"Tiffany & Co. has received six reports of the mug breaking when hot liquid was poured into it. No injuries have been reported."}],"Manufacturers":[{"Name":"STEKLARNA ROGAŠKA D.D., of Slovenia","CompanyID":""}],"Retailers":[{"Name":"Tiffany & Co. stores, online at www.tiffany.com, in the Tiffany & Co. 2017 Home and Accessories catalog and through the \"Tiffany For Business\" sales channel in the U.S. from October 2017 through December 2017 for about $60.","CompanyID":""}],"Importers":[{"Name":"Tiffany and Company, of New York, N.Y.","CompanyID":""}],"Distributors":[{"Name":"Tiffany and Company U.S. Sales, LLC., of New York, N.Y., doing business as TIFFANY & CO","CompanyID":""}],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"Slovenia"}],"ProductUPCs":[],"Hazards":[{"Name":"The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled mugs and contact Tiffany & Co. for a full refund plus a $100 gift card. Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer's location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs."}],"RemedyOptions":[{"Option":"Refund"}]}]