[{"RecallID":9479,"RecallNumber":"23716","RecallDate":"2022-12-15T00:00:00","Description":"This recall involves the battery packs installed on Gyroor C3 e-bikes. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.","URL":"https://www.cpsc.gov/Recalls/2023/E-Bikes-Recalled-Due-to-Fire-and-Burn-Hazards-Distributed-by-Gyroor-Recall-Alert","Title":"E-Bikes Recalled Due to Fire and Burn Hazards; Distributed by Gyroor (Recall Alert)","ConsumerContact":"Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on \"Recalls\" at the top of the page for more information.","LastPublishDate":"2022-12-15T00:00:00","Products":[{"Name":"Gyroor C3 e-bikes","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 3,300"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/RecalledGyroorC3e-bike_0.jpg","Caption":"Recalled Gyroor C3 e-bike"}],"Injuries":[{"Name":"Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer's foot and smoke inhalation."}],"Manufacturers":[{"Name":"Shenzhen Chirrey Technology Co., Ltd., of China","CompanyID":""}],"Retailers":[{"Name":"Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.","CompanyID":""}],"Importers":[],"Distributors":[{"Name":"Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China","CompanyID":""}],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"The e-bike's battery pack can ignite, posing fire and burn hazards.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly."}],"RemedyOptions":[{"Option":"Repair"}]}]