[{"RecallID":10076,"RecallNumber":"25026","RecallDate":"2024-10-31T00:00:00","Description":"This recall involves the Humane Charge Case Accessory. The Charge Case Accessory charges the Humane Ai Pin. The Ai Pin is an AI-powered multi-modal wearable device. The Charge Case Accessory contains a lithium polymer rechargeable battery pack that is charged via a USB-C charge port. The Charge Case Accessory is chrome with the Humane logo in gray on the back of the case. The Charge Case Accessory measures about 2 ¾ x 1 ½ x 2 ¼ inches. This recall only includes the Humane Charge Case Accessory and no other Humane products.","URL":"https://www.cpsc.gov/Recalls/2025/Humane-Recalls-Charge-Case-Accessory-for-Ai-Pin-Due-to-Lithium-Battery-Fire-Hazard","Title":"Humane Recalls Charge Case Accessory for Ai Pin Due to Lithium Battery Fire Hazard","ConsumerContact":"Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recall@humane.com, or online at https://humane.com/ccrecall or at https://humane.com/aipin and click \"Charge Case Recall\" at the bottom of the page.","LastPublishDate":"2024-10-31T00:00:00","Products":[{"Name":"Humane Charge Case Accessory for Ai Pin","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 10,500"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/charge-case-1.JPG","Caption":"Recalled Humane Inc Ai Pin Charge Case"},{"URL":"https://www.cpsc.gov/s3fs-public/charge-case-2.JPG","Caption":"Recalled Humane Inc Ai Pin Charge Case"}],"Injuries":[{"Name":"The firm has received one report of a charge case overheating and melting during charging. No injuries or property damage have been reported."}],"Manufacturers":[],"Retailers":[{"Name":"Online at humane.com from November 2023 through May 2024. The Charge Case Accessory was sold with the Humane Ai Pin Complete System for between $700 and $800 and sold separately for about $150.","CompanyID":""}],"Importers":[{"Name":"Humane Inc., of San Francisco, California","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash."}],"RemedyOptions":[{"Option":"Refund"},{"Option":"Replace"}]}]