[{"RecallID":10589,"RecallNumber":"26236","RecallDate":"2026-01-29T00:00:00","Description":"This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105\" in length and 28\" wide. \"Urban Arrow\" is imprinted on the bottom of the cargo box.","URL":"https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard","Title":"Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard","ConsumerContact":"Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at service.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on \"Product Recalls\" at the bottom of the page for more information.","LastPublishDate":"2026-01-29T00:00:00","Products":[{"Name":"Urban Arrow FamilyNext Pro Cargo E-Bikes","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 320"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/famnext-1.png","Caption":"Recalled FamilyNext Pro Cargo Bike"},{"URL":"https://www.cpsc.gov/s3fs-public/famnext-2.png","Caption":"Recalled E-bike Old Buckle (left) and E-bike Replacement Buckle (right)"}],"Injuries":[{"Name":"The firm has received three reports of buckles not fully latching. No injuries have been reported."}],"Manufacturers":[],"Retailers":[{"Name":"Individual specialty stores from March 2025 through December 2025 for about $9,000.","CompanyID":""}],"Importers":[{"Name":"Gazelle USA, LLC, of Santa Cruz, California","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"Vietnam"}],"ProductUPCs":[],"Hazards":[{"Name":"The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location."}],"RemedyOptions":[{"Option":"Repair"}]}]