[{"RecallID":11002,"RecallNumber":"27004","RecallDate":"2026-10-01T00:00:00","Description":"This recall involves Urban Arrow cargo electric bikes with model descriptions Urban Arrow Family (in Black and White), Urban Arrow Shorty (in Black and White), Urban Arrow Cargo L/XL (in Black and White) and Urban Arrow Tender 1000/1500 (in White). The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. \"Urban Arrow\" is printed on the bottom of the cargo box. The seat posts on the recalled bicycles have two silver bolts.","URL":"https://www.cpsc.gov/Recalls/2027/Gazelle-USA-Recalls-Urban-Arrow-Cargo-Electric-Bikes-Due-to-Fall-Hazard","Title":"Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard","ConsumerContact":"Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recall.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/en-na and click on \"Product Recalls\" at the bottom of the page for more information.","LastPublishDate":"2026-10-01T00:00:00","Products":[{"Name":"Urban Arrow Cargo Electric Bikes","Description":"","Model":"","Type":"Electric power-assisted pedal bikes (excl offroad/minibikes)","CategoryID":"2255","NumberOfUnits":"About 1,032 (In addition, about 134 were sold in Canada)"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/urban1.gif","Caption":"Recalled Urban Arrow Cargo Electric Bikes"},{"URL":"https://www.cpsc.gov/s3fs-public/urban2.png","Caption":"Recalled Seat Post with two silver bolts"},{"URL":"https://www.cpsc.gov/s3fs-public/urban3.png","Caption":"Replacement Seat Post"}],"Injuries":[{"Name":"The firm has received nine reports of damage or wear to the saddle-seat post connection. No injuries have been reported."}],"Manufacturers":[],"Retailers":[{"Name":"Sold At:\nSpecialty bike stores nationwide from 2016 through 2022 for about $9,000.","CompanyID":""}],"Importers":[{"Name":"Gazelle USA LLC, of Santa Cruz, California","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"Netherlands"}],"ProductUPCs":[],"Hazards":[{"Name":"The front bolt in the seat post clamping mechanism can break, causing the seat to become loose, posing a fall hazard.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should stop using the recalled bicycles immediately and contact Gazelle USA to receive a free replacement seat post and saddle that consumers can either install themselves with no special tools or take to an Urban Arrow dealer to be installed at no charge. Consumers will be asked to fill out a recall registration form at https://forms.gle/1Nir9NrR7aJcpwRk8. Consumers can locate their nearest dealer at https://urbanarrow.com/dealers."}],"RemedyOptions":[{"Option":"Repair"}]},{"RecallID":10589,"RecallNumber":"26236","RecallDate":"2026-01-29T00:00:00","Description":"This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105\" in length and 28\" wide. \"Urban Arrow\" is imprinted on the bottom of the cargo box.","URL":"https://www.cpsc.gov/Recalls/2026/Gazelle-USA-Recalls-Urban-Arrow-FamilyNext-Pro-Cargo-E-Bikes-Due-to-Injury-Hazard","Title":"Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard","ConsumerContact":"Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at service.na@urbanarrow.com or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on \"Product Recalls\" at the bottom of the page for more information.","LastPublishDate":"2026-01-29T00:00:00","Products":[{"Name":"Urban Arrow FamilyNext Pro Cargo E-Bikes","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 320"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/famnext-1.png","Caption":"Recalled FamilyNext Pro Cargo Bike"},{"URL":"https://www.cpsc.gov/s3fs-public/famnext-2.png","Caption":"Recalled E-bike Old Buckle (left) and E-bike Replacement Buckle (right)"}],"Injuries":[{"Name":"The firm has received three reports of buckles not fully latching. No injuries have been reported."}],"Manufacturers":[],"Retailers":[{"Name":"Individual specialty stores from March 2025 through December 2025 for about $9,000.","CompanyID":""}],"Importers":[{"Name":"Gazelle USA, LLC, of Santa Cruz, California","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"Vietnam"}],"ProductUPCs":[],"Hazards":[{"Name":"The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location."}],"RemedyOptions":[{"Option":"Repair"}]},{"RecallID":3287,"RecallNumber":"06179","RecallDate":"2006-06-07T00:00:00","Description":"Gazelle® Freestyle Crosstrainer and Crosstrainer Pro exercisers are \"glider-style\" exercise equipment. The user moves two foot platforms in a striding motion back and forth while grasping handlebars attached to the platforms. The model name \"Gazelle Freestyle Cross Trainer\" or \"Gazelle Freestyle Cross Trainer Pro\" is printed on the side of each product's frame.","URL":"https://www.cpsc.gov/Recalls/2006/Fitness-Quest-Gazelle-Freestyle-Crosstrainers-and-Crosstrainer-Pro-Gliders-Recalled-for-Fall-Hazard","Title":"Fitness Quest Gazelle Freestyle Crosstrainers and Crosstrainer Pro Gliders Recalled for Fall Hazard","ConsumerContact":"For additional information, contact Fitness Quest at (800) 321-9236 between 8:30 a.m. and 8 p.m. ET Monday through Friday, or log onto www.fitnessquest.com","LastPublishDate":"2024-06-24T00:00:00","Products":[{"Name":"Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro Gliders","Description":"","Model":"","Type":"Exercise Machines/Equipment","CategoryID":"1933","NumberOfUnits":"About 154,000"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/79b4c0d1e48f408aab47ac3a89b2d176.jpg","Caption":"Gazelle® Crosstrainer"},{"URL":"https://www.cpsc.gov/~/link/3a1afd53c6314ae1bb321ff716c06a41.jpg","Caption":"Gazelle® Crosstrainer Pro Glider"}],"Injuries":[{"Name":"Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall."}],"Manufacturers":[{"Name":"Fitness Quest Inc., of Canton, Ohio","CompanyID":""}],"Retailers":[{"Name":"The Home Shopping Network (HSN), The Shopping Channel (tSC), The Sportman's Guide, and Dick's Sporting Goods, beginning in January 2004, for between $200 and $250.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"},{"Country":"Thailand"}],"ProductUPCs":[],"Hazards":[{"Name":"The resistance pistons on the glider can come off during exercise. If this happens, a person using the glider can fall off the exercise machine.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should disconnect the pistons on these exercise gliders. Consumers can continue to use the gliders until they receive the repair kit as long as the pistons are detached. Consumers who purchased a Crosstrainer Pro from Dick's should contact Fitness Quest for a free repair kit. Consumers who purchased a Crosstrainer or Crosstrainer Pro from the Home Shopping Network (HSN) or the Shopping Channel (tSC) before January 1, 2006 will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit. Crosstrainer Pro gliders purchased from HSN or tSC after January 1, 2006 have repair kits included. Consumers who purchased a Crosstrainer Pro glider from The Sportman's Guide will receive a free repair kit by mail. Contact Fitness Quest if you do not receive a repair kit by July 12, 2006."}],"RemedyOptions":[]}]