[{"RecallID":7974,"RecallNumber":"17732","RecallDate":"2017-02-07T00:00:00","Description":"This expanded recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. Sony has expanded the number of affected battery packs under this recall. The Panasonic battery packs were manufactured with the laptop and battery packs were sold separately or installed by Sony as part of a repair. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21 printed on the back of the battery pack. Recalled model numbers for the Sony VAIO laptop computer are: Sony VAIO Series laptop computer model numbers SVE14A1 SVE14A2 SVE14A3 SVE1413 SVE1511 SVE1512 SVE1513 SVE1513APXS SVE1513BCXS SVE1513JCXW SVE1513KCXS SVE1513MCXB SVE1513MCXW SVE1513MPXS SVE1513RCXB SVE1513RCXS SVE1513RCXW SVE1513TCXW SVE15132CXW SVE15134CXP SVE15134CXS SVE15134CXW SVE15135CXW SVE151390X SVE1712 SVE1713 SVE171390X VPCCA1 VPCCA2 VPCCA3 VPCCB1 VPCCB2 VPCCB3 VPCCB4 VPCEH1 VPCEH2 VPCEH3 VPCEJ1 VPCEJ2","URL":"https://www.cpsc.gov/Recalls/2017/Sony-Expands-Recall-of-VAIO-Laptop-Computer-Battery-Packs","Title":"Sony Expands Recall of VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards (Recall Alert)","ConsumerContact":"Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on \"Support\" and then \"Support Alerts\" for more information.","LastPublishDate":"2017-02-07T00:00:00","Products":[{"Name":"Panasonic battery packs used in Sony Electronics laptop computers","Description":"","Model":"","Type":"","CategoryID":"","NumberOfUnits":"About 700 (In addition, about 1,700 units were previously recalled on June 15, 2016)"}],"Inconjunctions":[{"URL":"http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62066r-eng.php"}],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/battery1_0.png","Caption":"The model number location on the battery pack"},{"URL":"https://www.cpsc.gov/s3fs-public/battery2_0.png","Caption":"The part numbers location on the battery pack"}],"Injuries":[{"Name":"None reported"}],"Manufacturers":[{"Name":"SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary","CompanyID":""}],"Retailers":[{"Name":"Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately.","CompanyID":""}],"Importers":[{"Name":"Sony Electronics, Inc., of San Diego, Calif.","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"The lithium-ion battery packs can overheat, posing burn and fire hazards.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only. Battery packs previously identified as not affected by the June 15, 2016 recall are included in this expanded announcement."}],"RemedyOptions":[{"Option":"Replace"}]},{"RecallID":7772,"RecallNumber":"16197","RecallDate":"2016-06-15T00:00:00","Description":"This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony's VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: Sony VAIO Series laptop computer model numbers SVE15132CXW SVE1513KCXS SVE15134CXP SVE1513MCXB SVE15134CXS SVE1513MCXW SVE15134CXW SVE1513MPXS SVE15135CXW SVE1513RCXB SVE151390X SVE1513RCXS SVE1513APXS SVE1513RCXW SVE1513BCXS SVE1513TCXW SVE1513JCXW SVE171390X","URL":"https://www.cpsc.gov/Recalls/2016/Sony-Recalls-VAIO-Laptop-Computer-Battery-Packs","Title":"Sony Recalls VAIO Laptop Computer Battery Packs Due to Burn and Fire Hazards","ConsumerContact":"Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on \"Support\" and then \"Support Alerts\" for more information.","LastPublishDate":"2016-06-15T00:00:00","Products":[{"Name":"Panasonic battery packs used in Sony Electronics laptop computers","Description":"","Model":"","Type":"Batteries and Chargers","CategoryID":"67666","NumberOfUnits":"About 1,700 (in addition, 21 were sold in Canada)"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/Recall.2016.16197.16197a.jpg","Caption":"Battery pack"},{"URL":"https://www.cpsc.gov/s3fs-public/Recall.2016.16197.16197b.jpg","Caption":"Battery pack"}],"Injuries":[{"Name":"None reported"}],"Manufacturers":[{"Name":"SANYO ENERGY (Suzhou) CO, Ltd. of China, Panasonic subsidiary","CompanyID":""}],"Retailers":[{"Name":"Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at www.store.sony.com and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately","CompanyID":""}],"Importers":[{"Name":"Sony Electronics, Inc., of San Diego, Calif.","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"The lithium-ion battery packs can overheat, posing burn and fire hazards.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only."}],"RemedyOptions":[{"Option":"Replace"}]},{"RecallID":1718,"RecallNumber":"14220","RecallDate":"2014-07-01T00:00:00","Description":"This recall includes Sony's VAIO Flip PC laptops with model number (product name) SVF11N13CXS. The computers were sold in three colors silver, black and pink. They have a Panasonic-manufactured lithium-ion battery and a folding touch screen that measures about 11.6 inches diagonally and a backlit keyboard. The VAIO logo is etched on the outer top of the computer, near the hinge. The model and serial numbers are printed on a black label with white lettering on the underside of the screen. To locate the label, consumers should open the computer, move the switch from the lock to the release position and flip the display.","URL":"https://www.cpsc.gov/Recalls/2014/Sony-Recalls-VAIO-Flip-PC-Laptops","Title":"Sony Recalls VAIO Flip PC Laptops Due to Fire and Burn Hazards","ConsumerContact":"Sony toll-free at (866)702-7669 anytime or online at www.sony.com and click on the Support tab, then on Electronics and then on Product Support. Once on the Product Support site, click on the Computers and Tablets tab, then on VAIO Laptops and Desktops and scroll down to Product Alerts for more information.","LastPublishDate":"2015-01-09T00:00:00","Products":[{"Name":"Personal computers","Description":"","Model":"","Type":"Laptop Computers","CategoryID":"67685","NumberOfUnits":"About 680"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/Recall.2014.14220.Sony%2520VAIO_LARGE.jpg","Caption":"Recalled Sony VAIO Flip PC"},{"URL":"https://www.cpsc.gov/s3fs-public/Recall.2014.14220.Instructions_LARGE.jpg","Caption":"Instructions to locate the product name"}],"Injuries":[{"Name":"Sony is aware of four incidents, which occurred in Asia, of computers overheating, resulting in units smoking, catching on fire and melting. No injuries have been reported."}],"Manufacturers":[],"Retailers":[{"Name":"Sony retail stores nationwide and online at www.store.sony.com from February 2014 to April 2014 for about $800.","CompanyID":""}],"Importers":[{"Name":"Sony Electronics Inc. of San Diego, Calif.","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"The computers' lithium-ion batteries can overheat, posing fire and burn hazards.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately stop using the recalled personal computers, shut it down and unplug it; and contact Sony for instructions on how to arrange for an inspection free of charge to the consumer and a free repair or full refund of the computer's purchase price."}],"RemedyOptions":[{"Option":"Refund"},{"Option":"Repair"}]},{"RecallID":278,"RecallNumber":"10284","RecallDate":"2010-06-30T00:00:00","Description":"The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have \"VAIO\" on the front outside panel. The model numbers can be found on the bottom of the computers. The following models are included: VPCF11 Series VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H VPCF11QFX/B VPCF11QFX/H VPCCW2 Series VPCCW21FX/B VPCCW21FX/P VPCCW21FX/R VPCCW21FFX/W VPCCW22FX/B VPCCW22FX/L VPCCW22FX/P VPCCW22FX/R VPCCW22FX/W VPCCW23FX/B VPCCW23FX/L VPCCW23FX/P VPCCW23FX/R VPCCW23FX/W VPCCW26FX/B VPCCW26FX/L VPCCW26FX/P VPCCW26FX/R VPCCW27FX/B VPCCW27FX/L VPCCW27FX/P VPCCW27FX/R VPCCW27FX/W VPCCW28FJ/W VPCCW2AFX/B VPCCW2BFX/B VPCCW2CGX/B VPCCW2DGX/B VPCCW2EGX/B VPCCW2FGX/B VPCCW2GGX/B VPCCW2HGX/B VPCCW2JGX/B VPCCW2KGX/B VPCCW2LFX/B VPCCW2LFX/L VPCCW2LFX/P VPCCW2LFX/R VPCCW2LFX/W VPCCW2MFX/PU VPCCW2MFX/WJ VPCCW2MGX/B VPCCW2NFX/LU VPCCW2PFX/L VPCCW2PFX/R VPCCW2FX/W VPCCW2QGX/B VPCCWERGX/B VPCCW2SGX/B VPCCW2TGX/B VPCCW2UFX/B VPCCW2VFX/B","URL":"https://www.cpsc.gov/Recalls/2010/Sony-Recalls-VAIO-Laptop-Computers-Due-to-Burn-Hazard","Title":"Sony Recalls VAIO Laptop Computers Due to Burn Hazard","ConsumerContact":"For additional information, please contact Sony toll-free any time at (866) 496-7669 or visit the firm's website at http://esupport.sony.com/US/f1cw2update","LastPublishDate":"2014-05-23T00:00:00","Products":[{"Name":"Notebook computers","Description":"","Model":"","Type":"Computer Equipment","CategoryID":"1893","NumberOfUnits":"About 233,000"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/6d4fb5f8e2614f2790f0ece617c1c854.jpg","Caption":"Recalled VPCF11 Series Computers"},{"URL":"https://www.cpsc.gov/~/link/6ced41fd9e09418ba0e2670ea0a74a34.jpg","Caption":"Recalled VPCCW2 Series Computers"}],"Injuries":[{"Name":"Sony has received 30 reports of units overheating resulting in deformed keyboards and casings. No injuries have been reported."}],"Manufacturers":[{"Name":"Sony Electronics Inc. of San Diego, Calif.","CompanyID":""}],"Retailers":[{"Name":"Best Buy, Costco, Frys, Amazon.com and Sony Style retail stores and sonystyle.com as well as other electronics retailers and business suppliers nationwide. The recalled computers were shipped to consumers and resellers between January 2010 and April 2010. They sold for between $800 and $1,500.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"},{"Country":"United States"}],"ProductUPCs":[],"Hazards":[{"Name":"The computers can overheat, posing a burn hazard to the consumer.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on."}],"RemedyOptions":[]},{"RecallID":28,"RecallNumber":"10027","RecallDate":"2009-10-28T00:00:00","Description":"The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1","URL":"https://www.cpsc.gov/Recalls/2010/Sony-Recalls-Computer-AC-Adapters-Due-to-Shock-Hazard","Title":"Sony Recalls Computer AC Adapters Due to Shock Hazard","ConsumerContact":"For more information, contact Sony toll-free at (877) 361-4481 anytime, or visit the firm's Web site at esupport.sony.com/ac19adapter","LastPublishDate":"2014-05-23T00:00:00","Products":[{"Name":"Sony VAIO Computer AC Adapters","Description":"","Model":"","Type":"Adapter/Power Supply/Charger/Battery","CategoryID":"1808","NumberOfUnits":"About 69,000"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/ee3f76ce357542a1b453f36c09679086.jpg","Caption":"Picture of Recalled Sony VAIO Computer AC Adapter bottom showing label"},{"URL":"https://www.cpsc.gov/~/link/a78ee296c7a143c1b94f448f2a4b67cf.jpg","Caption":"Picture of Recalled Sony VAIO Computer AC Adapter top"}],"Injuries":[{"Name":"Sony has received four reports of adapters short-circuiting. No incidents occurred in the United States. No injuries have been reported."}],"Manufacturers":[{"Name":"Sony Electronics Inc. of San Diego, Calif.","CompanyID":""}],"Retailers":[{"Name":"The SonyStyle stores and Web site, authorized electronics retailers and authorized business-to-business dealers nationwide from September 2005 through October 2009 for between $900 and $3300 for desktop computers and $250 and $300 for docking stations.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter."}],"RemedyOptions":[]},{"RecallID":4427,"RecallNumber":"08392","RecallDate":"2008-09-04T00:00:00","Description":"The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1\" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall.","URL":"https://www.cpsc.gov/Recalls/2008/Sony-Recalls-Notebook-Computers-Due-to-Burn-Hazard","Title":"Sony Recalls Notebook Computers Due to Burn Hazard","ConsumerContact":"For additional information, contact Sony toll-free at (888) 526-6219 anytime, or visit the firm's Web site at www.sony.com/support","LastPublishDate":"2014-05-23T00:00:00","Products":[{"Name":"Certain VAIO TZ-series Notebook Computers","Description":"","Model":"","Type":"Computer Equipment","CategoryID":"1893","NumberOfUnits":"About 73,000"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/fc28e41dd79148e983f8646e59ca645c.jpg","Caption":"Recalled Notebook Computer"}],"Injuries":[{"Name":"Sony has received 15 reports of overheating, including one consumer who suffered a minor burn."}],"Manufacturers":[{"Name":"Sony Electronics Inc., of San Diego, Calif.","CompanyID":""}],"Retailers":[{"Name":"The SonyStyle stores and Web site, authorized electronics retailers, and authorized business-to-business dealers nationwide from July 2007 through August 2008 for between $1,700 and $4,000.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"Japan"},{"Country":"United States"}],"ProductUPCs":[],"Hazards":[{"Name":"Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed."}],"RemedyOptions":[]},{"RecallID":3467,"RecallNumber":"07011","RecallDate":"2006-10-23T00:00:00","Description":"These lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Computer Manufacturer Computer Model Battery Model Fujitsu LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 Gateway Gateway: CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 Sony Sony VAIO: VGN-FE550G, VGN-FE570G, VGN-T240P, VGN-T250, VGN-T250P, VGN-T260P, VGN-T270P, VGN-T340P, VGN-T350, VGN-T350P, VGN-T360P, VGN-T370P VGP-BPS3A, VGP-BPS2B Toshiba Portege: M300, M400/M405, S100/S105 Qosmio: G35 Satellite: R10/R15 Tecra: A2, M3, M4, M5, M6, and S3 PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS The battery model can be found on the battery's label.","URL":"https://www.cpsc.gov/Recalls/2007/Sony-Recalls-Notebook-Computer-Batteries-Due-to-Previous-Fires","Title":"Sony Recalls Notebook Computer Batteries Due to Previous Fires","ConsumerContact":"Customers should contact the manufacturer of their notebook computer to determine if their battery is covered by this program and to request a replacement battery. The contact information for the participating manufacturers is:- Fujitsu - (800) 8FUJITSU or www.computers.us.fujitsu.com/battery- Gateway - (800) 292-6813 or www.gateway.com/battery- Sony - (888) 476-6972 or http://esupport.sony.com/battery- Toshiba - (800) 457-7777 or www.bxinfo.toshiba.com","LastPublishDate":"2014-05-23T00:00:00","Products":[{"Name":"Rechargeable lithium-ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computers","Description":"","Model":"","Type":"Adapter/Power Supply/Charger/Battery","CategoryID":"1808","NumberOfUnits":"About 340,000 batteries (an additional 3,080,000 battery packs were sold worldwide)"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/61f206e0f6b645828e8c28320ad0a49c.jpg","Caption":"Fujitsu Notebook Computer with Recalled Battery"},{"URL":"https://www.cpsc.gov/~/link/e76eb7e9147346c7ba44375cbff9cab8.jpg","Caption":"Recalled Fujitsu Notebook Computer Battery"},{"URL":"https://www.cpsc.gov/~/link/17c484fa19134af3a7b670561d842468.jpg","Caption":"Gateway Notebook Computer with Recalled Battery"},{"URL":"https://www.cpsc.gov/~/link/95fc4fa295324ebaac66da4134517a0c.jpg","Caption":"Recalled Gateway Notebook Computerd Battery"},{"URL":"https://www.cpsc.gov/~/link/c1cfe7f299624e2387553ed704123247.jpg","Caption":"Sony Notebook Computer with Recalled Battery"},{"URL":"https://www.cpsc.gov/~/link/f9674cb58d4045acbd89c5ec45f44f08.jpg","Caption":"Recalled Sony Notebook Computer Battery"},{"URL":"https://www.cpsc.gov/~/link/f9674cb58d4045acbd89c5ec45f44f08.jpg","Caption":"Sony Recalled Battery Latch"},{"URL":"https://www.cpsc.gov/~/link/b0f9823cd41b451c9c70e6c68f230160.jpg","Caption":"Toshiba Notebook Computer with Recalled Battery"},{"URL":"https://www.cpsc.gov/~/link/79b58289c68f4ab08a1c2aba1beafd3c.jpg","Caption":"Recalled Toshiba Notebook Computer Battery"}],"Injuries":[{"Name":"There have been 16 reports of notebook computer batteries overheating, causing minor property damage and two minor burns. All of these reported incidents and injuries have been associated with earlier recalls of notebook computer batteries containing these Sony cells. There have been no incidents involving batteries sold by the notebook manufacturers participating in this announcement."}],"Manufacturers":[{"Name":"Sony Energy Devices Corp., of Japan","CompanyID":""}],"Retailers":[{"Name":"Directly by Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. and through authorized distributors as part of a notebook computer. The computers sold for between $500 and $3000 and the batteries were also sold separately for between $75 and $200, during the following dates: Fujitsu - from June 2005 through October 2006. Gateway - from September 2005 through October 2006. Sony - from December 2004 through October 2006 Toshiba - from September 2004 through October 2006.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"Japan"},{"Country":"China"},{"Country":"Taiwan"},{"Country":"Malaysia"}],"ProductUPCs":[],"Hazards":[{"Name":"These lithium-ion batteries can overheat, posing a fire hazard to consumers.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller."}],"RemedyOptions":[]},{"RecallID":3014,"RecallNumber":"05267","RecallDate":"2005-09-13T00:00:00","Description":"The recall involves AC adaptors with the following date codes: 2004.08, 2004.09, 2004.10, 2004.11 and 2004.12 and serial numbers beginning with \"F3\". The date code is located in a white box on the lower right hand portion of the adaptor's label. Just below the date code box is a serial number beginning with \"F3\" followed by a series of digits. Adaptors with other date codes and without the \"F3\" serial numbers are not included in this recall. The AC adaptors were sold with slim version PlayStation® 2 consoles with model number SCPH-70011 or SCPH-70012. The PlayStation® 2 model number is located on a label at the base of the slim console.","URL":"https://www.cpsc.gov/Recalls/2012/CPSC-Sony-Computer-Entertainment-America-Inc-Announce-Recall-of-Certain-AC-Adaptors-Sold-with-Slim-Version-PlayStation-2-Systems-","Title":"CPSC, Sony Computer Entertainment America Inc. Announce Recall of Certain AC Adaptors Sold with Slim Version PlayStation 2 Systems","ConsumerContact":"For additional information, call Sony Computer Entertainment America toll-free at (888) 780-7690 between 6 a.m. and 8 p.m. PT Monday through Saturday, and between 7 a.m. and 6:30 p.m. PT Sunday, or visit the firm's Web site at www.us.playstation.com","LastPublishDate":"2024-11-05T00:00:00","Products":[{"Name":"Certain AC Adaptors sold with slim version PlayStation® 2 Systems","Description":"","Model":"","Type":"Adapter/Power Supply/Charger/Battery","CategoryID":"1808","NumberOfUnits":"About 843,000"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/~/link/83f75594b6584dadb052b547f04fd7b5.jpg","Caption":"PlayStation"},{"URL":"https://www.cpsc.gov/~/link/a031b0ef743c4964a42c15c9c9bc0170.jpg","Caption":"Recalled AC Adaptor"}],"Injuries":[{"Name":"Sony Computer Entertainment America has received 38 reports of adaptors overheating, including 19 reports of melting. There have been four reports of minor property damage, two reports of minor burns and one report of a minor shock."}],"Manufacturers":[],"Retailers":[{"Name":"Electronics, toy and computer game stores nationwide, as well as Web retailers, from October 2004 through August 2005, for about $150 for the complete system.","CompanyID":""}],"Importers":[{"Name":"Sony Computer Entertainment America Inc., of Foster City, Calif.","CompanyID":""}],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"The recalled AC adaptors can overheat and melt. This poses the risk of fire, burn and shock injuries to consumers.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers should stop using the recalled AC adaptors immediately and contact Sony Computer Entertainment America to receive a free replacement adaptor. Consumers should carefully unplug the recalled adaptors from the wall outlet and allow to cool before handling."}],"RemedyOptions":[]},{"RecallID":2448,"RecallNumber":"03197","RecallDate":"2003-09-25T00:00:00","Description":"Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003","URL":"https://www.cpsc.gov/Recalls/2003/CPSC-Sony-Electronics-Inc-Announce-Recall-of-Certain-VAIO-Notebook-Computers","Title":"CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers","ConsumerContact":"Call Sony at (800) 880-9743 anytime or visit their website at www.sony.com/pcsupport","LastPublishDate":"2025-06-30T00:00:00","Products":[{"Name":"Sony VAIO notebook computers","Description":"","Model":"","Type":"Computer Equipment","CategoryID":"1893","NumberOfUnits":"About 5,600"}],"Inconjunctions":[],"Images":[{"URL":"https://www.cpsc.gov/s3fs-public/Sony-VAIO-notebook.jpg","Caption":"Recalled Sony VAIO notebook computer"}],"Injuries":[{"Name":"None reported."}],"Manufacturers":[{"Name":"Sony Corp., of Tokyo, Japan","CompanyID":""}],"Retailers":[{"Name":"Electronic and computer stores nationwide, from June 2003 through July 2003, for about $1,500.","CompanyID":""}],"Importers":[],"Distributors":[],"SoldAtLabel":null,"ManufacturerCountries":[{"Country":"China"}],"ProductUPCs":[],"Hazards":[{"Name":"Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings.","HazardType":"","HazardTypeID":""}],"Remedies":[{"Name":"Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase."}],"RemedyOptions":[]}]