Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

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    • REPORT
    • |
    • 7/31/2020
    • |
    • 20200528-CF805-1983849
    Incident Description: The consumer indicates that he was charging his cell phone overnight with the power bank when he was awaken by an explosion at 0545. He looked to his nightstand and noticed that the power bank had caught fire and there was smoke everywhere. The consumer ... (More)
    Business Comments:
    (7/17/2020) Walmart is happy to help, but we need enough information to identify the product. Please call 1800-Wal-Mart (1800-925-6278) and help us identify the product.
    • REPORT
    • |
    • 6/29/2018
    • |
    • 20180416-B750C-2147388578
    Incident Description: Plugged in my I phone with black web charger (sold at walmart) and it went on fire. I had just got into bed, it burnt my hand, burnt my bedspread and burnt my phone.
    Business Comments:
    (6/18/2018) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide the details of this incident. Be sure to include UPC, model numbers and any other identifying numbers to the hotline.
    • REPORT
    • |
    • 6/18/2018
    • |
    • 20180524-7585D-2147387751
    Incident Description: On the day of the incident, I bought a new charger for my phone. During the night, I had my charger plugged into an extension cord, charging my phone on my bed as I alwas do. The charger was the only thing plugged into the extension cord. I happened to wake ... (More)
    Business Comments:
    (6/6/2018) If you haven't already done so, please contact the Walmart Customer Service Hotline at 1.800.925.6278 so they can assist you with this incident.
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