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    • REPORT
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    • 7/11/2013
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    • 20130618-A3F67-2147455104
    Incident Description: My daughter's leg got stuck in between the crib slats twice today. She was able to fit her leg through the slat and turned it and it was stuck. She was unable to pull it back through. She was stuck once above her knee and the second time she had put her leg ... (More)
    Business Comments:
    (6/27/2013) Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing laboratory and ... (More)
    • REPORT
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    • 10/29/2012
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    • 20120927-F6ABE-2147463371
    Incident Description: my seven month old daughter past away after becoming in traped in her drop side crib. It was a doral asia brand crib and the bottom rails came off track causing her to get traped between the mattress and the rails.
    Business Comments:
    (10/22/2012) We are very sorry to learn about the loss of your child. Please accept our sincere condolences. We take your concerns very seriously and would appreciate receiving any information you would like to give us about the accident so we can try to determine what ... (More)
    • REPORT
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    • 7/2/2012
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    • 20120521-C0872-1248989
    Incident Description: The caller stated that her 15 month child was sleeping in the crib. She was alerted by the crying of the child, he came out of the crib but then she discovered that the crib mattress support had broken and the child fell through and received minor bruises on ... (More)
    Business Comments:
    (6/18/2012) Thank you for posting your concern. We take these matters very seriously. We appreciate the opportunity to have discussed the matter with you. We are pleased we were able to offer assistance and replace the mattress support.
    • REPORT
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    • 3/7/2012
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    • 20120213-2B041-2147470221
    Incident Description: I bought the 3 -1 Heritage Crib - Natural Model # DA0504KMC-1N Back on 2007, then bought another one about 4 months later as I had twins. I found out this porduct was on recall and glad I had as the whole crib/cribs were falling apart. The leg/legs ... (More)
    Business Comments:
    (2/22/2012) We apologize for the inconvenience the recall has had on you and your family. We would be happy to provide the posts and a new mattress support for your recalled crib. Please contact our customer service at 1-800-295-1980 or via email at das@dorel.com
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