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    • REPORT
    • |
    • 7/19/2011
    • |
    • 20110627-B4228-2147477809
    Incident Description: In May a bunk bed by this company was recalled (Model #DA1026P) so I contacted the company for the repair kit. When we got it, all the pieces were mismatched but we tried to make the best of it. Once applying the kit though, we realized it was damaging the ... (More)
    Product: Bunk Beds (661)
    Product Description: Dorel Asia light wood bunk, Model #DA1026P
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (7/18/2011) Thank you for your comment. We appreciated the opportunity to review your concern and provide assistance by replacing the kit as well as the rails.
    • REPORT
    • |
    • 7/18/2011
    • |
    • 20110624-5E11D-2147477883
    Incident Description: The bed posts are getting vertical cracks in the wood on the upper bunk bed. The bunk beds are made by Dorel Asia, model No.:WM2450 in honey pine color.
    Product: Bunk Beds (661)
    Product Description: Dorel Asia SRL Bunk Beds, Model No.: wm2450, color in honey pine.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (7/19/2011) Thank you for submitting your comments. We encourage all our customers to contact us directly at 1-800-295-1980 or at das@dorel.com so we can provide better assistance. We are glad we were able to provide replacement parts in order to remedy your concern.
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