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    • REPORT
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    • 11/8/2013
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    • 20131016-BB221-2147450862
    Incident Description: Top portion of bunk post has multiple vertical splitting in the wood. I noticed the cracks last year, but at that time they seemed minimal. Looking at them today they seem unsafe for use.
    Product: Bunk Beds (661)
    Product Description: Walnut Bunk Bed
    Injury Info: No Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (10/25/2013) Thank you for posting your concern. We take these matters very seriously and always encourage consumers to contact us directly. Please contact our customer service department in order to provide greater detail so we can get a better understanding of the issue ... (More)
    • REPORT
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    • 5/20/2013
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    • 20130429-5D5C9-2147456575
    Incident Description: My 8-year old daughter fell to the floor from the chair after the metal broke on the bottom of the chair.
    Product: Chairs, Other or Not Specified (4074)
    Product Description: Table and Four Chairs - Manufactured Wood and Metal Chairs
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (5/10/2013) Thank you for posting your concern. We take these matters very seriously. We encourage you to reply back to our email at your earliest convenience that was sent to you. You may also contact us directly at 1-800-295-1980.
    • REPORT
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    • 12/27/2012
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    • 20121116-D6526-2147461849
    Incident Description: My children have the Dorel Asia bunk beds from Wal-Mart. Model No. WM1848R2. The side rail split when my son and neice were sitting in the bed watching tv. Luckily the beds were not set up as bunk beds at the time.
    Product: Bunk Beds (661)
    Product Description: Dorel Asia Bunk Beds Model No. WM1848R2
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (12/11/2012) We take these matters very seriously and would encourage you to contact us directly so we can get a better understanding of what occurred and provide assistance. We also would like to advise you that the bunk bed model you have indicated has safety notice and ... (More)
    • REPORT
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    • 10/23/2012
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    • 20120904-E86BB-1270051
    Incident Description: The consumer says the wood splits and the side rails do not stay in place. She says the screws pop right out of the wood with the slightest movement. She says the screws have continuously come out. She says they do not use them as bunk bed because it is a ... (More)
    Product: Bunk Beds (661)
    Product Description: Bunk Beds
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (10/9/2012) Thank you for posting your concern. We take these matters very seriously and always encourage consumers to contact us directly in order to get a better understanding of the concern at hand. Please contact our customer service department in order to provide ... (More)
    • REPORT
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    • 1/20/2012
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    • 20111227-F9390-2147472006
    Incident Description: The boards supporting the mattress have snapped in half causing the mattress to fall through on the upper bunk in result my son obtaining swelling and bruising on his forehead. Same problem occurred on my other sons bed as well once the beds were detached not ... (More)
    Product: Bunk Beds (661)
    Product Description: Dorel Asia Separable bunk beds *Honey Pine Color
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (1/6/2012) Thank you for posting your concern. We take these matters very seriously and always encourage consumers to contact us directly in order to get a better understanding of the concern at hand. Please contact our customer service department in order to provide ... (More)
    • REPORT
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    • 7/19/2011
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    • 20110627-B4228-2147477809
    Incident Description: In May a bunk bed by this company was recalled (Model #DA1026P) so I contacted the company for the repair kit. When we got it, all the pieces were mismatched but we tried to make the best of it. Once applying the kit though, we realized it was damaging the ... (More)
    Product: Bunk Beds (661)
    Product Description: Dorel Asia light wood bunk, Model #DA1026P
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (7/18/2011) Thank you for your comment. We appreciated the opportunity to review your concern and provide assistance by replacing the kit as well as the rails.
    • REPORT
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    • 7/18/2011
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    • 20110624-5E11D-2147477883
    Incident Description: The bed posts are getting vertical cracks in the wood on the upper bunk bed. The bunk beds are made by Dorel Asia, model No.:WM2450 in honey pine color.
    Product: Bunk Beds (661)
    Product Description: Dorel Asia SRL Bunk Beds, Model No.: wm2450, color in honey pine.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (7/19/2011) Thank you for submitting your comments. We encourage all our customers to contact us directly at 1-800-295-1980 or at das@dorel.com so we can provide better assistance. We are glad we were able to provide replacement parts in order to remedy your concern.
    • REPORT
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    • 7/18/2011
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    • 20110623-F89EF-2147477910
    Incident Description: Wood rails cracking and causing the bunk beds to be unstable, I purchased 2 sets of these bunkbeds Model number WM2450 man. date 07-2009JYF made by Dorel Asia
    Product: Bunk Beds (661)
    Product Description: DOREL ASIA BUNK BEDS MODEL NUMBER WM2450 MANUFACTURE DATE 07-2009JYF
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (7/25/2011) Thank you for your comments. We take these concerns very seriously. As discussed with our customer service department, we would appreciate any photos you can provide in order to get a better understanding of the issue you are experiencing. We encourage all ... (More)
    • REPORT
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    • 5/26/2011
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    • 20110505-46C20-2147479462
    Incident Description: We have the Dorel Asia SRL bunk bed. My then 5 year old son was sleeping on the top bunk and my 2 year old son was sleeping on the bottom bunk. My oldest son had his hand on the side railing looking down at his brother. The railing snapped (where the screw ... (More)
    Product: Bunk Beds (661)
    Product Description: Dorel Asia SRL. Model #WM1848R2
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Dorel Asia
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