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  • Showing 1 - 5 of 5 results.

    • REPORT
    • |
    • 6/30/2015
    • |
    • 20150608-A50D4-2147431251
    Incident Description: We had purchased a Garden Oasis Long Beach outdoor dining set for our patio last July from Sears. The set includes an umbrella ready table with "shatter proof" glass. Yesterday afternoon, as I was sitting inside with a 10 month old baby and my husband was out ... (More)
    Business Comments:
    (6/16/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 8/13/2014
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    • 20140714-DF840-2147442891
    Incident Description: I purchased a patio dining set on 6/22/13 from Sears. Yesterday (7/13/14) the glass top on the table spontanteously shattered. No one was near the table at the time and there was only a tablecloth and a small vase on it. Nothing hit it to cause this ... (More)
    Business Comments:
    (7/23/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 9/18/2013
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    • 20130819-874D5-2147452920
    Incident Description: Glass table top exploded outward while getting ready to eat. I recieved an eye injury and my daughter recieved cuts. The glass is 3/16" thick. The glass should be a min. 3/8" thick for the size and application of the glazing. I have contacted sears and their ... (More)
    Business Comments:
    (8/27/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 6/28/2013
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    • 20130606-0B729-2147455452
    Incident Description: Table Top exploded without known reason or stress being applied to product top. Manufacturer has admitted that it could have been manufacturing issue but was unwilling to help in replacement or further action to keep this from happening.
    Business Comments:
    (6/14/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 9/13/2011
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    • 20110819-182B0-2147476100
    Incident Description: I purchased a Patio furniture set from Sears about 4 years ago that was manufactured by a company called Garden Oasis. Earlier this year one of the adjustable recline chairs failed causing me to fall backward when the recline mechanism broke. I received a ... (More)
    Business Comments:
    (10/26/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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