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    • REPORT
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    • 9/29/2014
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    • 20140905-52ED3-2147441201
    Incident Description: I noticed my daughter's crib seemed loose at the top. When I tried to tighten the bolt it would not tighten. I tried taking the bolt out and the entire inner threading came out as well.
    Business Comments:
    (10/1/2014) In order for us to be in a better position to assist you in this matter, we encourage consumers to contact us directly at 1-800-295-1980 for assistance.
    • REPORT
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    • 10/1/2013
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    • 20130819-81517-1349379
    Incident Description: The consumer says that the company is willing to offer the repair kit but her issue is that she has broken slats. The consumer says that the company is not willing to replace the broken slats because they no longer have the hardware for it. The consumer ... (More)
    • REPORT
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    • 4/16/2012
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    • 20120326-0E810-2147468958
    Incident Description: I received a replacement crib from Jardine JA2614RC for my lifetime crib 0303G00 and upon taking it out of the box, found a huge crack at the top on one of the sides that is coming from a screw. I didn't even start to put the crib together, I'm sure the wood ... (More)
    • REPORT
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    • 3/13/2012
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    • 20120217-EE425-2147470079
    Incident Description: My nephew who is 13months old has gotten his legs caught between crib slats a few different times. His leg has been caught above his knee. His knee itself is preventing his leg coming out of the crib slats. This has happen while he was sleeping and while he ... (More)
    Business Comments:
    (2/28/2012) Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing laboratory and ... (More)
    • REPORT
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    • 11/8/2011
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    • 20111017-1AB5F-2147474248
    Incident Description: We own the Jardine Olympia crib model DA715BC. This crib was not part of the recall because it was manufactured in 4/2007, and according to their website only cribs manufactured before 1/2007 are part of the recall. The attachment arm which attaches the ... (More)
    Business Comments:
    (10/26/2011) We take these matters very seriously and we encourage consumers to contact us directly so that we may assist them. We would be happy to replace the mattress support with a new one and have it shipped directly to your home. We can be contacted directly at ... (More)
    • REPORT
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    • 10/26/2011
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    • 20110919-49124-1201939
    Incident Description: The consumer stated that her 13 month old grandchild consistently gets themselves caught in the slats of their full sized stationery crib. Usually when the child leg gets the stuck the consumer daughter in law will hear the child cry and remove the child's ... (More)
    Business Comments:
    (10/18/2011) Dear Consumer, Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party ... (More)
    • REPORT
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    • 10/3/2011
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    • 20110823-69C47-1198391
    Incident Description: The consumer says that her daughter's leg got stuck in between the railings. The consumer said she had to lotion to loosen the leg, and push her leg to get it through towards the inside of the crib. The consumer says her daughter had some scratches and a ... (More)
    Business Comments:
    (9/21/2011) Dear Consumer, Thank you for posting your comments. We take these matters very seriously and appreciate consumer feedback. We regret that you have encountered this issue, but it is important to note that this crib has been fully tested by a 3rd-party testing ... (More)
    • REPORT
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    • 9/27/2011
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    • 20110902-247C8-2147475683
    Incident Description: I just learned of the recall on my baby crib. I have the Jardine Olympia 0102B00 crib and well it broke just before my 2nd baby was born last summer. The drop side hardware pieces shattered and fell off. I tried to glue it several times but ultimately the ... (More)
    Business Comments:
    (9/13/2011) Dear Consumer, Thank you for sharing your concerns. We would like to take this opportunity to remind all consumers that attempts to repair cribs is not recommended, under any circumstances. Nor should a crib ever be used with missing or damaged components. ... (More)
    • REPORT
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    • 6/22/2011
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    • 20110528-18023-2147478776
    Incident Description: UPon moving we were tightening the bolts and the bolt would not tighten and as we tried to unscrew it to make sure we had the right size, the whole spindle came out. If we had not gone back to check all the screws the bolt would have been loose creating a gap ... (More)
    Business Comments:
    (6/10/2011) We take these matters very seriously and we encourage consumers to contact us directly so that we may get a better understanding of the concerns raised. We can be contacted directly at 1.800.295.1980 or by email at csr@jardcoent.com.
    • REPORT
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    • 4/7/2011
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    • 20110317-B5F2D-2147481305
    Incident Description: The slat on my daughter's crib was completely broken off and there is another slat that is loosening. I called Jardine and all they want to do is replace the slat. I'm very concerned for the safety of my child and I've decided to get rid of this horrible ... (More)

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