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    • REPORT
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    • 6/7/2011
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    • 20110418-EEEC9-1177910
    Incident Description: First of all I saw the Black Jenn-Air cooktop on the Internet, but could not find a dealer locally that had the product in stock. So I ordered the cook top unseen from a dealer in Dallas, TX. The internet page showed the grid somewhat better than it really ... (More)
    • REPORT
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    • 7/6/2015
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    • 20150611-4C180-2147431163
    Incident Description: I purchased a Jenn-Air wall oven/microwave combo along with a gas cook top on 10/15/2004 when I remodeled my kitchen. In June 2005 the oven door feel off while my 13 year old daughter was baking. Fortunately she was not injured and door was not damaged. A ... (More)
    • REPORT
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    • 9/10/2015
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    • 20150817-CE5D5-2147429260
    Incident Description: Upon using the self-clean function on my Jenn-Air double wall oven for the first time (top oven only) the tempered glass on the inside of the oven shattered. Basically blew out all over the interior of the oven in thousands of tiny pieces. This happened about ... (More)
    • REPORT
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    • 2/12/2016
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    • 20160117-6FC19-2147424614
    Incident Description: Oven tempered glass shattered while the oven was self-cleaning
    • REPORT
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    • 9/26/2019
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    • 20190904-4EEB9-2147377864
    Incident Description: I called last week when I saw the whirlpool recall to report I have a Jenn-air cooktop we purchased on 1/14/2018 that has the front right plate turning on by itself. I gave the hotline the product number but they said it wasn’t included in the recall even ... (More)
    • REPORT
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    • 1/12/2012
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    • 20111219-CAA28-1221138
    Incident Description: consumer sent 3 letter to manufacturer about gas Jenn-Air cooktop. December 13,2009 Jenn-Air Brand Home Appliances 553 Benson Road Benton Harbor, MI 49022-2692 Dear Jenn-Air, Last year we finished a major refurbishing of our home here in Helena, Montana. As ... (More)
    • REPORT
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    • 12/6/2011
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    • 20111110-3DBD2-2147473474
    Incident Description: Maytag/Jenn-Air Dual-fuel oven/range Manufacturer: Maytag Appliances Model: JDR8895AAS Serial No.: 13411627GP Appliance was purchased in late 2005. Appliance has had many minor problems, such as control knobs breaking off. Approximately two years ago, the ... (More)
    • REPORT
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    • 8/24/2011
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    • 20110802-C2398-2147476634
    Incident Description: On August 1, 2011, our 5-burner Jenn-Air stove (Model JDR8895AAS) started behaving strangely. The automatic ignition on all 5 burners was sparking continuously, even though all the knobs were in the OFF position. This would not stop regardless of what we did ... (More)
    Business Comments:
    (8/17/2011) Whirlpool Corporation has received your report of an incident in which you identified a product from our Whirlpool Corporation brands. We value the well-being of our customers, and we strive to make all our products as safe as possible. If you have not ... (More)
    • REPORT
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    • 12/28/2015
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    • 20151105-ED95A-1528750
    Incident Description: On 11/04/15 the consumer wanted to use her oven but noticed that some of the buttons were not working. The consumer states the oven went to rapid reheat and then to the broil setting with the temperature at 500 degrees. The consumer pressed the “cancel” ... (More)
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