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    • REPORT
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    • 4/20/2016
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    • 20160329-B8FAF-2147420598
    Incident Description: Fire crews responded to a report of a residential structure fire. Upon arrival, fire crews located a fire within the oven of a natural gas stove. The property owner discovered flames coming from the oven while the appliances was preheating to cook dinner. The ... (More)
    Product: Gas Ranges or Ovens (279)
    Product Description: Kenmore Natural Gas Stove
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/6/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 11/12/2015
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    • 20151020-4DE1D-2147427367
    Incident Description: I bought a Kenmore Pro double oven in 2010 Model number 790.42003605. About a year after I bought the appliance it started beeping fluctuating between temps, top oven would never work properly. Had techs come out to fix it he told be that I shouldn't be using ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Pro double oven model #790.42003605
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/28/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/28/2015
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    • 20150924-C12FF-2147428112
    Incident Description: Own a Kenmore Elite Oasis HE Canyon Capacity QuietPak9 washing machine. Displays error code UL on every wash cycle and violently shakes banging against our [REDACTED] dryer. Knocks down shelves and had to stop using. Religiously cleaned and flushed out lines ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: White Kenmore Elite Oasis HE Gentle wash Canyon Capacity
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/14/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/17/2015
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    • 20150825-86AE2-2147428986
    Incident Description: My kenmore appliance has done this two times now. I turn it on to a specified temperature, but instead it turns on, but only stays at the absolute highest temperature. It then refuses to turn off. Even when I flip the breaker off for hours, it will come back ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore black flat top electric stove
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/2/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/8/2015
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    • 20150720-5B0EF-1498770
    Incident Description: The gas range was installed in mid-January 2015. This relates to the defective and dangerous gas kitchen ranges by Sears and Electrolux due to self-extinguishing burners. In late June of this year, we discovered that two of the top burners would ... (More)
    Product: Gas Ranges or Ovens (279)
    Product Description: Gas Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/24/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/29/2015
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    • 20150605-095CE-2147432301
    Incident Description: We purchased a Kenmore Elite Microwave/oven combination model 790 12/25/14 which was installed 1/12/15. The most recent problem on this unit is with the microwave. My son tried to warm up some food and the microwave (which had been working fine an hour ... (More)
    Product: Microwave Ovens (264)
    Product Description: Kenmore Elite Microwave/wall oven combination. Model 790
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/15/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/15/2015
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    • 20150317-975E9-2147434504
    Incident Description: I own a Kenmore Stainless Steel gas barbeque model #148.23683310. I purchased it two years ago. Last night while cooking for my family the floor of the fire box collapsed. The smoldering hot metal showered onto the propane tank and hoses below. This could ... (More)
    Product: Gas or Lp Grills or Stoves (For Outdoor Use) (3248)
    Product Description: Liquid Propane Barbeque Grill
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/1/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/15/2014
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    • 20140821-0E338-2147441715
    Incident Description: I have a Sear's Kenmore ceramic cooktop. I use it very infrequently, but I notice on most occasions that the eyes sometimes will not turn off. Also, even if I have the controls set on a very low setting, it stays on high setting. Turning the controls to OFF ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: white ceramic four-eye electric cooktop by Sears Kenmore
    Injury Info: Unspecified
    Associated Report:
    Help - Click for help
    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/29/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/11/2014
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    • 20140320-5DC2E-2147446191
    Incident Description: My son purchased a home last fall, complete with new appliances. The Kenmore electric range worked fine until last week. My daughter in law was home with her daughter. My daughter in law did not turn the oven on, but simply put a box of pizza in the oven to ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Electric Range, Model 790.92209018 Serial VF31372766
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/30/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/4/2014
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    • 20140312-73CBE-2147446449
    Incident Description: My glass top Kenmore oven, Model #95022101, has gone haywire and is a serious fire hazard. I came home from a meeting today to discover the kitchen filled with smoke as if the self-cleaning feature had been turned on, but it had not. In fact, the power was ... (More)
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Kenmore oven "Ultra Bake Self-Cleaning Super Capacity" Model # 95022101
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/21/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.