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    • REPORT
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    • 6/13/2017
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    • 20170520-966E4-2147400355
    Incident Description: We purchased our home in August 2016 and it came with new appliances for the kitchen. The last month-and-a-half, our entire family has been experiencing extreme lethargy and headaches. On a hunch, my wife called the local gas company to check our home for ... (More)
    Product: Gas Ranges or Ovens (279)
    Product Description: Gas Range
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (5/30/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 5/24/2017
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    • 20170502-80AFD-2147403843
    Incident Description: Kenmore range serial number VF73148328 model number 790.96002601 Front right burner turns on spontaneously, heats above the degree set (turns to high despite being set to low), and refuses to turn off - have to unplug the stove to turn it off. This issue has ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: KENMORE white smooth top electric range - Model number 790.96002601; Serial number VF73148328
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (5/10/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 2/15/2017
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    • 20170124-92746-2147407719
    Incident Description: In November, 2016, the door to my Kenmore oven door spontaneously exploded 45 minutes after I had turned the oven off. I had been baking chicken for 45 mins at 350 degrees. The oven has a double glass door. It is the exterior glass door, not the interior, ... (More)
    Product: Appliances
    Product Description: Purchase Date: 02 01 2011 Model #: 790.92909011 Serial #: VF10455967 PRS Unit: 8227 Service org: SEARS
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (2/1/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 8/9/2016
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    • 20160714-115EA-2147416866
    Incident Description: My Kenmore oven door shattered across the kitchen floor as it was baking a ham at 380 degrees. There was no knick or scratch in the glass or problem with the door previously. We bought this home in 2014 and the oven was here when we purchased the house. It is ... (More)
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Slide in range/convection oven
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (7/22/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 6/28/2016
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    • 20160527-575F6-2147418242
    Incident Description: The glass door spontaneously shattered and covered my kitchen floor with a million pieces of glass. I checked online and found MANY complaints about the Kenmore ovens from Sears doing this...this should absolutely be a recall. I bought this house 2 years ago ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Electric Oven
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/7/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 4/20/2016
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    • 20160329-B8FAF-2147420598
    Incident Description: Fire crews responded to a report of a residential structure fire. Upon arrival, fire crews located a fire within the oven of a natural gas stove. The property owner discovered flames coming from the oven while the appliances was preheating to cook dinner. The ... (More)
    Product: Gas Ranges or Ovens (279)
    Product Description: Kenmore Natural Gas Stove
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/6/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 11/12/2015
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    • 20151020-4DE1D-2147427367
    Incident Description: I bought a Kenmore Pro double oven in 2010 Model number 790.42003605. About a year after I bought the appliance it started beeping fluctuating between temps, top oven would never work properly. Had techs come out to fix it he told be that I shouldn't be using ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Pro double oven model #790.42003605
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/28/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/28/2015
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    • 20150924-C12FF-2147428112
    Incident Description: Own a Kenmore Elite Oasis HE Canyon Capacity QuietPak9 washing machine. Displays error code UL on every wash cycle and violently shakes banging against our [REDACTED] dryer. Knocks down shelves and had to stop using. Religiously cleaned and flushed out lines ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: White Kenmore Elite Oasis HE Gentle wash Canyon Capacity
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/14/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/29/2015
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    • 20150605-095CE-2147432301
    Incident Description: We purchased a Kenmore Elite Microwave/oven combination model 790 12/25/14 which was installed 1/12/15. The most recent problem on this unit is with the microwave. My son tried to warm up some food and the microwave (which had been working fine an hour ... (More)
    Product: Microwave Ovens (264)
    Product Description: Kenmore Elite Microwave/wall oven combination. Model 790
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/15/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/15/2015
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    • 20150317-975E9-2147434504
    Incident Description: I own a Kenmore Stainless Steel gas barbeque model #148.23683310. I purchased it two years ago. Last night while cooking for my family the floor of the fire box collapsed. The smoldering hot metal showered onto the propane tank and hoses below. This could ... (More)
    Product: Gas or Lp Grills or Stoves (For Outdoor Use) (3248)
    Product Description: Liquid Propane Barbeque Grill
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/1/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

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