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    • REPORT
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    • 3/19/2019
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    • 20181231-A5769-1821369
    Incident Description: This consumer is contacting the hotline and creating this report on behalf of her parents who are both in the 80's and who purchased the washer being reported May 2017 from retailer in Maine. December 27th, 2018 the caller's mother noticed that the washer had ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: Washer
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/4/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 6/20/2018
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    • 20180319-DE609-1744751
    Incident Description: Caller is reporting that he is experiencing similar problems of recall#09-333. Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Electric range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/6/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 2/22/2017
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    • 20160531-50929-1573818
    Incident Description: As I walked away from the stove of boiling water the vent went on by it's own and a few seconds later there was a very loud popping sound.The electrical currant ceased. What seemed to be a minute later we smelled heavy plastic burning and found the ... (More)
    Product: Microwave Ovens (264)
    Product Description: microwave hood combination
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (2/8/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 3/23/2016
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    • 20160301-FE366-2147421282
    Incident Description: Last evening I turned the oven on to preheat and a few minutes later after I had gone into another room, I heard a pop. I went to the kitchen and saw arcs of electricity, great puffs of grey smoke and flames roaring out of the back of the stove. I turned the ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore, 30" electric range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/9/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 3/6/2015
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    • 20150209-7C660-2147435597
    Incident Description: This is re. Sears Kenmore Magic Blue 120 VAC 60 Hz 10.0 amp vacuum cleaner Model #721.24195500. My wife was using referenced appliance when motor sputtered and flames shot out several inches from the outlet to which it was connected. The heat was so intense ... (More)
    Product: Vacuum Cleaners (115)
    Product Description: Vacuum cleaner.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (2/19/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 1/21/2015
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    • 20141227-10ED7-2147437362
    Incident Description: Kenmore Cooktop Freestanding Range Model#790.96223409 Serial#VF62442326 Oven goes from bake to broil without warning. Fire Hazard It has been doing this on and off for 2 years. Almost caused a fire 12/25/14. Called Kenmore when this started happening and got ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Cook Top Free Standing Range
    Injury Info: Unspecified
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/6/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/30/2014
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    • 20141117-5F4ED-1442278
    Incident Description: (11/15/2014) The consumer stated that his wife turned the oven on. There was a burning smell coming from the stove . She turned the oven off. She tried the one of the burners on the top. They were not working. The consumer pulled the range out from the wall ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: electric range
    Injury Info: Unspecified
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/12/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/13/2013
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    • 20130924-976E0-1357675
    Incident Description: The caller stated that whenever the gas stove is pushed into place, it causes the screws that are located at the rear of the unit to puncture the gas line. This causes gas to leak in the house. The odor of gas permeated her home. This incident started ... (More)
    Product: Gas Ranges or Ovens (279)
    Product Description: Gas Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/29/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/9/2012
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    • 20121018-81550-2147462737
    Incident Description: The outer oven window on my 2010 Kenmore free standing oven/ range combo Model# 7902803010 exploded and shattered onto the kitchen floor shortly after removing the food from the oven. The oven had been turned off and was cooling down when this occurred.
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Stainless Steel free standing Range/oven
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/26/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/3/2012
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    • 20120710-CE759-2147465822
    Incident Description: Electric burner remained on after switched of. I had to un-plug the range to turn the burner off. Later I plugged the range back in to check & the burner immediately turned on.
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Smooth-top electric range.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (7/20/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.