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    • REPORT
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    • 2/5/2019
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    • 20181210-CA216-2147383837
    Incident Description: Our Kenmore Range outer Oven Glass exploded. The oven was on (heating up at 200). My child was standing 3 feet away and the outer glass just exploded! Model:790.92183011 I found glass up to 5 feet from the range!!!! This is the 2nd time this happened. Range ... (More)
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Kenmore Range Model Number 790.92183011 Induction with glass stove top and oven
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/18/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 7/27/2018
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    • 20180703-06AB5-2147387030
    Incident Description: Kenmore Model # 721.85033111 used microwave, took out item, about 2 minutes later loud noise like jammed ice maker, smelled smoke, unplugged. Plugged back in 15 minutes later, still smoked. This is above the stove mounted microwave and it is not that old. Is ... (More)
    Product: Microwave Ovens (264)
    Product Description: Kenmore over the stove microwave
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (7/13/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 5/8/2018
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    • 20180104-4C95C-1723237
    Incident Description: The consumer filing to report that your washer is recalled with release# 13-073. She purchased the washer in November 2010 from Sears in Ashland, Wisconsin and had no problems with it before November 26, 2017 when she was washing clothes and all seemed fine ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: Washer
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/24/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 1/4/2018
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    • 20171201-CA71A-2147394913
    Incident Description: Glass door on built in Kenmore Elite oven shattered. It is only 1 1/2 years old, while baking for Thanksgiving Day the door glass shattered. Very scary I have 3 small children at home, my daughter was in the kitchen helping and almost was hit by shattered ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Elite double oven with microwave on top and oven on the bottom. Purchase in 2015.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/11/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 9/11/2017
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    • 20170712-8EA80-2147399035
    Incident Description: I purchased a Kenmore electric smooth surface range model # 790.96129406 in 2006. After the warranty expired I began having episodes where the oven handle was becoming loose from the oven door. I eventually had to frequently refasten but sometime, the handle ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore 790 series smooth top electric range
    Injury Info: Injury, Level of care not known
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/24/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 4/25/2017
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    • 20170327-2C76A-2147404828
    Incident Description: The outer glass of the oven door randomly exploded while not being used. Nobody was in the room at the time. This is a safety concern if someone would've been in the kitchen at the time as well as attempting to clean it up. The store where purchased as well ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore electric stove range/oven. It is black and stainless steel and model group #790 on the owner's manual.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/11/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 3/24/2017
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    • 20170214-F3348-2147407089
    Incident Description: After preheating our electric oven (Kenmore Model 790.42531311 / Serial AF42602363) my wife - 1) opened the door; 2) the handle came off (on the left side); & 3) the outer glass fascia SHATTERED, scattering glass bits throughout the kitchen. The above ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Consumer 24" wide electric range w/solid cooktop & glass oven door.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/10/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 2/9/2017
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    • 20170115-2030B-2147408037
    Incident Description: Control panel on range sparked, smoked and emitted electrical burning odor.
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/26/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 12/15/2016
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    • 20161024-2153E-1603059
    Incident Description: The consumer indicates that his microwave was on for approximately one minutes when he smelled smoke emitting from it. The consumer immediately opened the microwave door and noticed flames coming out of a hole on one of its sides where a steel bracket holds ... (More)
    Product: Microwave Ovens (264)
    Product Description: Microwave
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/1/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 11/17/2016
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    • 20161025-A7F7A-2147411714
    Incident Description: I have a Kenmore Microwave that I purchased a couple years ago. It has not been used very much, because I stored it after I bought it because I was remodeling my kitchen. This past week-end, when I used it, one of the plastic clips holding the metal rack in ... (More)
    Product: Microwave Ovens (264)
    Product Description: Kenmore Microwave Color is black. The Model Number is 790.80353310. The Serial Number is KG 34219001. BTW This form will not allow me to enter dates on the ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (11/2/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.

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