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  • Showing 1 - 10 of 35 results.

    • REPORT
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    • 8/1/2011
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    • 20110623-5E3CF-1188743
    Incident Description: The oven was powered in the on position on bake at 250 degrees for two hours while the consumer and his family left the home. After returning he noticed that the home was filled with smoke and an electrical burning odor in the home. While opening the oven ... (More)
    Business Comments:
    (7/18/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 7/20/2011
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    • 20110627-630B8-2147477801
    Incident Description: Saturday June 18th at [REDACTED] Home caught fire due to Kenmore dishwasher manufactured in 1998. It was one the original Kenmore appliances they came with our home when we had it built by Suburban Homes. Houston Fire dept determined it was the timer/control ... (More)
    Business Comments:
    (7/6/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 1/8/2013
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    • 20121203-6D378-2147461372
    Incident Description: Product: Kenmore Electric Oven/Range Model: 790.95301100 Serial: VF13410726 Problem: Oven would not shut off I turned the oven on to preheat and cook a meal as usual and after the meal was finished I turned the oven off to go eat. About 30 minutes later I ... (More)
    Business Comments:
    (12/20/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 5/4/2011
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    • 20110308-79468-1173310
    Incident Description: Consumer stated that this was his second time purchasing the toaster oven, the unit was off for approximately 2 hours when it exploded shattering glass peices all over the kitchen floor. Consumer stated this was the second incident, the first had happened on ... (More)
    Business Comments:
    (4/28/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/5/2017
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    • 20170408-D4488-2147404561
    Incident Description: Sears Kenmore gas range has increasingly had high gas smell , purchased in 2014, getting worse. Model no. 790.74003310, s/n vf34595419, can't find any info on web about this range, it does light, but very slow to come to temp; approx. 20 minutes to 350 deg; ... (More)
    Business Comments:
    (5/19/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 4/20/2016
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    • 20160329-B8FAF-2147420598
    Incident Description: Fire crews responded to a report of a residential structure fire. Upon arrival, fire crews located a fire within the oven of a natural gas stove. The property owner discovered flames coming from the oven while the appliances was preheating to cook dinner. The ... (More)
    Business Comments:
    (4/6/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 5/31/2011
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    • 20110507-DDBD4-2147479430
    Incident Description: Bought new appliances from Sears for delivery to my n.y. condo. They where delivered december 30 2009. On november 5,2010 we used the self cleaning feature of the oven. After cleaning we found that the exterior of the stove got so hot it melted the side of ... (More)
    Business Comments:
    (5/16/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/30/2011
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    • 20110908-E7BB6-2147475509
    Incident Description: While cooking chicken in our Kenmore Electric Range, Model # 665.95829003, the oven started getting EXTREMELY hot. The chicken was smouldering and I removed it--but the oven was so hot I needed full-hand mitts to retrieve the chicken. I turned off the oven, ... (More)
    Business Comments:
    (9/16/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/18/2011
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    • 20110923-3ADEB-2147475050
    Incident Description: Kenmore Electric Glass Top Range Model # 790.9611.340.A Serial# VF71840830 I purchased a new home in Feb 2008. All of the Kenmore appliances were installed by the builder. This morning, I was about to make breakfast, while using my pan on the stove, the left ... (More)
    Business Comments:
    (10/3/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 1/31/2012
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    • 20111206-D947F-1218454
    Incident Description: The consumer loaded the dishwasher set to the normal cycle, high temperature wash for about 10 minutes. The consumer was in the kitchen when the control board panel from the dishwasher caught on fire. The consumer immediately opened the dishwasher door and ... (More)
    Business Comments:
    (1/18/2012) This product was previously recalled. Please discontinue its use and review the recall notification here: http://www.cpsc.gov/cpscpub/prerel/prhtml05/05123.html

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