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    • REPORT
    • |
    • 8/9/2016
    • |
    • 20160714-115EA-2147416866
    Incident Description: My Kenmore oven door shattered across the kitchen floor as it was baking a ham at 380 degrees. There was no knick or scratch in the glass or problem with the door previously. We bought this home in 2014 and the oven was here when we purchased the house. It is ... (More)
    Business Comments:
    (7/22/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 1/2/2013
    • |
    • 20121123-97678-2147461664
    Incident Description: We had Kenmore appliances installed by the builder of our home 5 years ago. A couple of months ago we started having issues with our Kenmore glass top range. The front left burner of our stove (model #790.96113409) will not shut off and stays on the highest ... (More)
    Business Comments:
    (12/14/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 9/17/2015
    • |
    • 20150825-86AE2-2147428986
    Incident Description: My kenmore appliance has done this two times now. I turn it on to a specified temperature, but instead it turns on, but only stays at the absolute highest temperature. It then refuses to turn off. Even when I flip the breaker off for hours, it will come back ... (More)
    Business Comments:
    (9/2/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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