Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

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    • REPORT
    • |
    • 6/26/2012
    • |
    • 20120605-F6552-2147466924
    Incident Description: I was standing in my kitchen when I heard a kind of popping noise and began to smell smoke like an electrical fire. I called my husband and we began to unplug and check outlets and appliances in the kitchen. We finally noticed smoke coming from the ... (More)
    Business Comments:
    (6/12/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 1/17/2014
    • |
    • 20111102-203E2-2147473699
    Incident Description: While cooking bread in the oven with tthe temp. of 350 degrees, My oven door exploded. I heard a loud pop and glass shot out and shattered everywhere. I looked on the computer and noticed that this was a common problem with the Sears ranges. I called the ... (More)
    Business Comments:
    (11/10/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 8/15/2018
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    • 20180626-E0496-1772079
    Incident Description: This consumer purchased her electric range in September 2013 from retailer in Florida and had no problems with it until 2015 when the glass in the oven door exploded sending glass all over the floor. She asked that the manufacturer repair the door since she ... (More)
    Business Comments:
    (8/1/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
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