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    • REPORT
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    • 7/20/2011
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    • 20110627-630B8-2147477801
    Incident Description: Saturday June 18th at [REDACTED] Home caught fire due to Kenmore dishwasher manufactured in 1998. It was one the original Kenmore appliances they came with our home when we had it built by Suburban Homes. Houston Fire dept determined it was the timer/control ... (More)
    Business Comments:
    (7/6/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/3/2012
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    • 20120709-7296B-2147465883
    Incident Description: On Saturday, July 7, 2012 while warming up lunch for my husband, myself and my husband's daughter and her husband and two small children, my step-daughter and I were in the kitchen working while lunch was warming up. The oven was set at 350 degrees. There was ... (More)
    Business Comments:
    (7/20/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/9/2012
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    • 20120711-0497D-2147465781
    Incident Description: In the early morning hours of June 21, 2012, the inside of our Kenmore refrigerator model number 106.50522101 and serial number SM1231180 spontaneously caught fire. Fortunately the home was spared any obvious damage, as the fire was contained within the ... (More)
    Business Comments:
    (7/26/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/15/2017
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    • 20170124-92746-2147407719
    Incident Description: In November, 2016, the door to my Kenmore oven door spontaneously exploded 45 minutes after I had turned the oven off. I had been baking chicken for 45 mins at 350 degrees. The oven has a double glass door. It is the exterior glass door, not the interior, ... (More)
    Business Comments:
    (2/1/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 9/8/2015
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    • 20150720-5B0EF-1498770
    Incident Description: The gas range was installed in mid-January 2015. This relates to the defective and dangerous gas kitchen ranges by Sears and Electrolux due to self-extinguishing burners. In late June of this year, we discovered that two of the top burners would ... (More)
    Business Comments:
    (8/24/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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