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    • REPORT
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    • 3/20/2015
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    • 20150225-0FBCF-2147435055
    Incident Description: I am sending this report regarding a very frightening situation that occurred last week with our Kenmore Elite Dishwasher (Model 665.16482300, Serial FR3406613), purchased in Sept 2004. We had loaded it and started it up and headed out to our son's band ... (More)
    Business Comments:
    (3/6/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/26/2015
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    • 20150107-CF714-1460863
    Incident Description: (01/03/2015) The consumer stated that he loaded the dishwater. During the wash cycle, smoke starting coming from the top of the control panel. The consumer stated that the plastic on the control panel was melting. The consumer turned the unit off and ... (More)
    Business Comments:
    (2/10/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 3/1/2012
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    • 20120206-1A5D9-2147470531
    Incident Description: Kenmore Oven door shattered. Last night as we were preparing dinner, my husband checked the food, and as he closed the door, the glass panel exploded into a million pieces. Shards of glass flew up to ten feet across the kitchen, one of which struck my mother ... (More)
    Business Comments:
    (2/16/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/3/2012
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    • 20120627-72798-1255640
    Incident Description: On 6/24/2012 the consumer had her dishwasher on the anti bacterial setting and was running for approximately 15 minutes. While in another room she heard a loud pop, which caused her dogs to start barking. She immediately went into the kitchen, where she saw ... (More)
    Business Comments:
    (7/20/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 3/31/2014
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    • 20140224-8AB7B-1388405
    Incident Description: I have a Kenmore Elite smoothtop (e.g., glass top) electric range, model number 790 46999 1000, serial number NF 12608551 manufactured in June, 2001 in Canada and sold to me by my local Sears store here in Jacksonville, Florida in 2001. It is a slideā€“in style ... (More)
    Business Comments:
    (3/14/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 3/23/2017
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    • 20170215-45490-2147407078
    Incident Description: Second time. Kenmore range, model 790.97473805. Was cooking French fries in oven - 375 degrees F for about 20 minutes when the glass door of the oven exploded, sending shards of hot glass flying as far as 20 feet from the oven. Took about 3 hours to clean up ... (More)
    Business Comments:
    (3/9/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 2/5/2018
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    • 20171010-BB225-1703637
    Incident Description: On Sunday, the submitter was using her oven when the outer glass spontaneously shattered into pieces. The submitter said she had the oven on the Bake setting at 350 degrees and it was on for approximately 15-20 minutes before the incident occurred. The ... (More)
    Business Comments:
    (1/19/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 2/1/2019
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    • 20181030-51151-1807506
    Incident Description: This consumer is reporting the top oven to her 4' tall, 30" wide double oven range purchased sometime in August 2011 from a retailer in New York. The caller states that she purchased all new appliances at the same time manufactured by this same manufacturer ... (More)
    Business Comments:
    (12/14/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 4/12/2013
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    • 20130321-00C25-2147457662
    Incident Description: Kenmore oven, Model # 79046783900 Racks are not supported by oven liner and fall to bottom of oven.
    There is 1 associated report
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    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
    Business Comments:
    (3/29/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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