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    • REPORT
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    • 7/26/2017
    • |
    • 20170503-C3A9F-2147403815
    Incident Description: Normally I will charge my cell phone completely in the evening, and unplug it overnight (so the battery doesn't get overcharged). In the morning while getting ready, I will "top off" the charge so the phone is at 100% when I leave. While traveling in March, I ... (More)
    Product: Battery Chargers/Adapters (883)
    Product Description: This was the stock phone charger adapter and cable that shipped with the phone. The actual damage was to the adapter.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LGE Mobile Communications
    Business Comments:
    (7/18/2017) We have made attempts to contact this consumer by phone and email this morning on 7/18. There was no answer and we left a message. We will again attempt to make contact on 7/19.
    (8/3/2017) We made another attempt to contact this customer in an effort to resolve his issue but there was no answer or no call back from him.
    (8/11/2017) LG will send the customer a new charger and new battery as he requested. The customer did not want a replacement device he rather have new battery and charger.
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