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    • REPORT
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    • 3/1/2019
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    • 20181218-CD690-2147383695
    Incident Description: This is regarding an Electric range with an electric cooktop.There were no injuries. We purchased this Range March 1, 2018. All was well with the Range until we noticed pitting on the gasket surrounding the cook top. We put a warranty claim on this issue. ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: 6.3 cu. ft. Single Oven Electric Range with EasyClean® Model: LRE3061BD Serial Number: 801MMCW0H899
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (2/13/2019) LG manufactures this electric range to meet or exceed all relevant standards including UL858. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes ... (More)
    • REPORT
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    • 9/21/2018
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    • 20180727-4F80A-1779753
    Incident Description: This is a report alleging that an LG range (please see attached) incorporates a burner top grill design that subjects cooking pots to fall off the stove. While in the process of using the subject LG five burner gas range surface burners, one of the pots ... (More)
    Product: Gas Ranges or Ovens (279)
    Product Description: gas range Bar Code Number: 310MMGRO9463
    Injury Info: Incident, No Injury
    Associated Report:
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    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (9/7/2018) LG manufactures this gas range to meet or exceed all relevant standards including ANSI Z21.1. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes ... (More)
    • REPORT
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    • 7/23/2018
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    • 20180628-27479-2147387110
    Incident Description: I have a model of an LG TrueBalance top loading washer which has not yet been recalled. This washer agitates so violently that it shakes out of position, damaging the dryer next to it. It also rattled the drum loose to the point where it leaks from the back, ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: LG TrueBalance top load smart washer, white, purchased at Lowe’s in 2014, Model #WT4870CW
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (7/9/2018) LG manufactures this washing machine to meet or exceed all relevant standards including UL2157. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes ... (More)
    • REPORT
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    • 6/20/2018
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    • 20180205-5266F-1732712
    Incident Description: The consumer’s mother poked holes in the potato, placed it in the microwave and selected the “potato” option. Within approximately 3 minutes, there was a fire inside of the microwave. The potato and the interior of the microwave were on fire. The potato was ... (More)
    Product: Microwave Ovens (264)
    Product Description: over the range microwave oven
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (6/6/2018) LG manufactures this microwave to meet or exceed all relevant standards including UL923. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very ... (More)
    • REPORT
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    • 5/10/2018
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    • 20180117-DC4B9-2147393626
    Incident Description: Several times recently, the oven of my LG electric range (model: lre30451sb ) will far exceed the set temperature when baking, unexpectedly rising to over 600 degrees. There is no warning when this is about to happen. Most of the time, the oven works ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: LG Electric Range (model #: lre30451sb )
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (4/27/2018) This product was previously recalled. Please discontinue its use and review the recall notice at http://www.cpsc.gov/en/Recalls/2013/LG-Electronics-Recalls-Electric-Ranges-Due-to-Burn-and-Fire-Hazards/
    • REPORT
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    • 3/1/2018
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    • 20170928-03AF8-2147397145
    Incident Description: Continuation of a prior incident (Report No. [REDACTED]) An LG phone (LG V20, H918), and its stock charger and cable malfunctioned causing the charging block to physically melt and become unusable. I attempted to contact LG the day the incident happened and ... (More)
    Product: Telephones or Telephone Accessories (550)
    Product Description: LG V20 (H918) mobile phone and stock charger, cable, and battery
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LGE Mobile Communications
    Business Comments:
    (2/14/2018) LG manufactures this cell phone to meet or exceed all relevant standards. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the ... (More)
    • REPORT
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    • 2/15/2018
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    • 20170926-509D7-1698683
    Incident Description: (04/2016) The consumer stated that the knobs on the range cracked on the inside. The consumer was not able to turn off the burners properly . Also this caused gas leaks. The consumer contacted LG who sent courtesy replacement knobs. About six months later, ... (More)
    Product: Gas Ranges or Ovens (279)
    Product Description: gas range
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (2/2/2018) LG manufactures this gas range to meet or exceed all relevant standards including ANSI Z21.1. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes ... (More)
    • REPORT
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    • 6/6/2017
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    • 20161207-05367-1612608
    Incident Description: Approximately a year ago, the consumer states that he noticed a burn odor coming from the refrigerator. When the consumer opened the fridge door he noticed that the bulbs near the top were extremely hot to the touch. The consumer noticed that the plastic ... (More)
    Product: Refrigerators (276)
    Product Description: refrigerator Date manufactured: 2006
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (5/23/2017) LG manufactures this refrigerator to meet or exceed all relevant standards including UL250. LG’s state of the art quality system meets the LG(61)-F0-4047 quality standard. Our process not only rigorously tests to insure the quality of product leaving our ... (More)
    • REPORT
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    • 5/19/2017
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    • 20170325-FEDCF-2147404870
    Incident Description: I own an LG Dryer S/N: 011KWNM00599 Model: DLGX3876V The lint filter on my LG Dryer is defective and a safety hazard. When I run my dryer, clothes get caught and twisted around the lint filter. I phoned LG Customer Service at 1-800-243-0000 a number of times ... (More)
    Product: Clothes Dryers, Not Specified (127)
    Product Description: LG Dryer S/N: 011KWNM00599 Model: DLGX3876V
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (5/5/2017) LG manufactures this gas dryer to meet or exceed all relevant standards including ANSI Z21.5.1a. LG’s state of the art quality system meets the LG(63)-F0-9000 quality standard. Our process not only rigorously tests to insure the quality of product leaving our ... (More)
    • REPORT
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    • 5/15/2017
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    • 20170415-5226A-2147404357
    Incident Description: LG direct drive wm2101hw model front load washing machine has mold all around the inside of rubber and in dispenser, our clothes , bed sheets ,blankets and towels always smell like mildew and like a swamp. My family and I have experienced the following health ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: LG direct drive front loader
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: LG Electronics, USA
    Business Comments:
    (4/26/2017) LG manufactures this washing machine to meet or exceed all relevant standards including UL2157. LG’s state of the art quality system meets the (Front loader) LG(63)-F0-7001 quality standard. Our process not only rigorously tests to insure the quality of ... (More)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.