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    • REPORT
    • |
    • 11/15/2018
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    • 20180907-48716-1790966
    Incident Description: The submitter noticed the lift chair’s power supply cover is separated (screw housing failed) and exposing the power supply’s electrical components. He then contacted the firm and reported this issue. He was told that his LOT # is not included in the recall ... (More)
    • REPORT
    • |
    • 11/15/2018
    • |
    • 20181002-AB69F-2147385247
    Incident Description: You already have a recall for La-Z-Boy Recliner power supply (recall #17-083), limited to lot #150113. I recently moved my elderly mother into an assisted living facility and found that her La-Z-Boy recliner has the same exact power supply with the same exact ... (More)
    Business Comments:
    (11/13/2018) We are sorry the cover of this consumer’s power supply came loose, but the power supply does not pose a safety risk. There is no issue with the design of the power supply’s casing. In 2015, La Z Boy recalled one lot of power supplies because the chemical ... (More)
    • REPORT
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    • 9/6/2018
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    • 20180622-EF13D-2147387240
    Incident Description: I bought a couch from Laz-Boy that was delivered this past Saturday. The initial problem was the color was grey and not chocolate brown. I did notice a chemical new couch odor coming from it on delivery but did not realize the extent until I woke up the next ... (More)
    Business Comments:
    (8/27/2018) We are sorry this consumer is not happy with her purchase of a La-Z-Boy product. New furniture sometimes has a distinctive odor, which dissipates over time, and we recommend people bothered by it allow the furniture to air out.
    • REPORT
    • |
    • 6/23/2011
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    • 20110601-6DEF1-2147478629
    Incident Description: On April 11,2009, we purchased a La-Z-Boy glider-recliner and received delivery on May 30, 2009. The chair began squeaking in November 2009. The squeaking became progressively louder and began leaving a black dust that permanently stained our carpet. In ... (More)
    Business Comments:
    (6/22/2011) We are not aware of any other incidents like what the consumer describes, and we are unable to explain her experience. We are continuing to follow up with the retailer concerning this report.
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CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.