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    • REPORT
    • |
    • 9/6/2018
    • |
    • 20180622-EF13D-2147387240
    Incident Description: I bought a couch from Laz-Boy that was delivered this past Saturday. The initial problem was the color was grey and not chocolate brown. I did notice a chemical new couch odor coming from it on delivery but did not realize the extent until I woke up the next ... (More)
    Business Comments:
    (8/27/2018) We are sorry this consumer is not happy with her purchase of a La-Z-Boy product. New furniture sometimes has a distinctive odor, which dissipates over time, and we recommend people bothered by it allow the furniture to air out.
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