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    • REPORT
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    • 4/12/2011
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    • 20110322-D3D49-2147481101
    Incident Description: I am contacting you in the hopes that you will take action to help prevent other consumers from making a significant investment in furniture that literally falls apart and presents a safety hazard to families with young children. In its corporate marketing ... (More)
    Business Comments:
    (4/7/2011) This consumer contacted La-Z-Boy in March of 2008 to complain about a broken upholstered arm on her furniture. La-Z-Boy replaced the arm, without charge for parts or labor, even though the furniture was 2½ years old. In November of 2010, the consumer again ... (More)
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