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    • REPORT
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    • 11/15/2018
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    • 20180907-48716-1790966
    Incident Description: The submitter noticed the lift chair’s power supply cover is separated (screw housing failed) and exposing the power supply’s electrical components. He then contacted the firm and reported this issue. He was told that his LOT # is not included in the recall ... (More)
    Product: Recliner Chair (670)
    Product Description: recliners equipped with a power lift seat LOT # on the power supply is 091001
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    • REPORT
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    • 11/15/2018
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    • 20181002-AB69F-2147385247
    Incident Description: You already have a recall for La-Z-Boy Recliner power supply (recall #17-083), limited to lot #150113. I recently moved my elderly mother into an assisted living facility and found that her La-Z-Boy recliner has the same exact power supply with the same exact ... (More)
    Product: Recliner Chair (670)
    Product Description: Luxury Lift power lift recliner
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (11/13/2018) We are sorry the cover of this consumer’s power supply came loose, but the power supply does not pose a safety risk. There is no issue with the design of the power supply’s casing. In 2015, La Z Boy recalled one lot of power supplies because the chemical ... (More)
    • REPORT
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    • 9/6/2018
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    • 20180622-EF13D-2147387240
    Incident Description: I bought a couch from Laz-Boy that was delivered this past Saturday. The initial problem was the color was grey and not chocolate brown. I did notice a chemical new couch odor coming from it on delivery but did not realize the extent until I woke up the next ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: New couch from Lazy boy
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (8/27/2018) We are sorry this consumer is not happy with her purchase of a La-Z-Boy product. New furniture sometimes has a distinctive odor, which dissipates over time, and we recommend people bothered by it allow the furniture to air out.
    • REPORT
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    • 9/11/2017
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    • 20170412-0F074-1652870
    Incident Description: The consumer purchased two of the same chair and she picked them up on March 6. The consumer immediately noticed a strong chemical odor coming from the chairs. After 3 days the consumer contacted the store, Art Van Furniture and expressed her safety concerns. ... (More)
    Product: Recliner Chair (670)
    Product Description: fabric covered recliner chair
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (8/25/2017) We regret that this customer was unhappy with her La-Z-Boy product. Sometimes, some customers may notice a distinctive odor with new furniture, and if that happens, we recommend owners ensure there is good circulation of air around the furniture while the ... (More)
    • REPORT
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    • 4/26/2017
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    • 20170316-049DD-2147405145
    Incident Description: We purchased a Barrett PowerRecline La-Z-Time Full Reclining Sofa in August 2016. We had to buy it from a catalog, as there were none in the store. The salesman had us sit in a similar one and stated it would be the same. It is extremely hard to get out of ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: La-Z-Boy 44p/440/740 power/chaise full reclining sofa leather
    Injury Info: Injury, Level of care not known
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (4/18/2017) We are sorry that the consumer is not satisfied with the design of his La-Z-Boy sofa. As he notes, he is a retired engineer, and he has offered input on our products’ designs. We first heard from him when he advised our Comfort Care team that he had modified ... (More)
    • REPORT
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    • 4/3/2017
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    • 20170203-DF329-2147407390
    Incident Description: The outdoor seating set is used on our patio. We ordered in May 2016. Within 2 months I noticed that one of the swivel chairs was leaning forward & unsafe to sit in.
    Product: Chairs, Other or Not Specified (4074)
    Product Description: La-z-boy Kayla collection that includes 2 swivel chairs with blue cushions,a loveseat size sofa with blue cushions & codes table.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: BROWN JORDAN INTERNATIONAL (BJI INC)
    • REPORT
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    • 6/14/2016
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    • 20160426-8514B-1568420
    Incident Description: (4/4/16) The recliner was delivered to the consumer's home. After a few minutes of sitting on the recliner the consumer began to feel light headed and her eyes began to burn. The consumer noticed a strong chemical odor emitting from the recliner. (4/5/16) The ... (More)
    Product: Recliner Chair (670)
    Product Description: Vail Wall Recliner; black color; leather
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (6/1/2016) We are sorry that this consumer is unhappy with her La-Z-Boy recliner. We note that two service technicians were unable to verify her complaints, and we have no reason to believe that the product is defective. Our records indicate that the same consumer ... (More)
    • REPORT
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    • 4/12/2016
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    • 20160321-49736-2147420799
    Incident Description: We bought a sofa and matching Love Seat La-z-Boy Greensboro outlet in January 2016.I think it's called the Rowan ReclinaWay in Peacock Fabric. It was delivered to us on February 9, 2016, before Valentines Day. Shortly after Valentines Day I developed a severe ... (More)
    Product: Sofas, Couches, Davenports, Divans or Studio Couches (679)
    Product Description: Rowan Sofa and Loveseat, Reclinaway, Peacock blue fabric
    Injury Info: Injury, Seen by Medical Professional
    Associated Report:
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    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (4/8/2016) We are sorry to learn of this consumer’s condition. There is no dimethyl fumarate (DMF) in this product, but we have contacted the consumer to discuss her concerns.
    • REPORT
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    • 12/27/2012
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    • 20121119-33239-2147461800
    Incident Description: I purchased a La-Z-Boy Vail XR power recliner on Aug 31, 2012. I was sitting in the chair in an upright position on Friday, Nov 16, 2012, when I dropped a piece of popcorn in the chair, and reached between the bottom cushion and the arm of the chair to ... (More)
    Product: Recliner Chair (670)
    Product Description: La-Z-Boy Vail Power Recliner XR chair, brown suede
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (12/20/2012) We are sorry to learn of this consumer’s experience with our product. This is a very unusual complaint for us, and we are investigating the incident.
    • REPORT
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    • 7/20/2011
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    • 20110628-1F79B-1189354
    Incident Description: My mother purchased a La-Z -Boy Lift Chair ( w/pw Reel/HE) and was unable to use it because of the hazardous design flaw at the base of the chair. (photos enclosed ) The upholstered portion ofthis La-Z-Boy lift chair is suspended 4" above the floor exposing ... (More)
    Product: Recliner Chair (670)
    Product Description: la-Z-Boy Lift Chair W/PW RECl/HE llH 550 B2896714 Stock #550 Lift - 002-0lD
    Injury Info: Injury, Level of care not known
    Manufacturer / Importer / Private Labeler: La-Z-Boy Incorporated
    Business Comments:
    (7/13/2011) We regret that the consumer was dissatisfied with her purchase of a La-Z-Boy product, but we are pleased to report that the product is not unsafe or defective. The metal base on the consumer’s lift chair has tabs that provide stability. The tabs hold round ... (More)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.