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    • REPORT
    • |
    • 9/14/2018
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    • 20180822-CC5D3-2147386012
    Incident Description: Failure of Lazy-Boy recliner cushion structure renders chair unstable when chair reclined. Wood structural member of cushion failed at a knot and causes reclined chair to tilt and become unstable. Continued use of chair could lead to injury. Chair purchased ... (More)
    Business Comments:
    (9/10/2018) We are sorry that this consumer was not satisfied with the warranty service on his La-Z-Boy recliner, but we have no reason to believe this product was defective. We understand that the customer took his recliner to our dealer’s warehouse, and the dealer’s ... (More)
    • REPORT
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    • 1/9/2018
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    • 20171112-6439B-2147395498
    Incident Description: REF/ sku 039682993 Dear Sir This will be my first attempt to bring notice of a product that is lacking in saftey. I purchased a LAZY BOY (POWER RECLINER (LANCE) model. This model has a long hard wired remote control. After three years of use , my wife went to ... (More)
    Business Comments:
    (12/28/2017) We are sorry to learn of the consumer’s experience with our product. As far as we know, this is the first report we have received of a controller being activated after falling down in a chair. We do not believe the product presents any danger.
    • REPORT
    • |
    • 7/24/2015
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    • 20150512-655CD-2147432998
    Incident Description: On Monday May 4th at 7:25PM, while sitting in my new (which I had received on Wednesday April 29th), Lazy Boy Style 1PM 512 recliner lift chair with the legs lifted I bent forward to get a drink on my table and the chair tipped and I slid forward and down ... (More)
    Business Comments:
    (6/29/2015) We are sorry to learn of this incident but glad that the consumer apparently was not hurt. When the footrest is raised, a user who leans or moves forward in the chair shifts the chair’s center of gravity and can reach the point where the chair tips forward. ... (More)
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