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  • Showing 1 - 10 of 46 results.

    • REPORT
    • |
    • 3/19/2020
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    • 20200226-BC830-2147374619
    Incident Description: Two weeks ago, I purchased a Mainstays Microwave Oven from Walmart product EM720CGGA-W 700-watts. I was melting 1 tablespoon of butter on a 30 sec. cycle. After 15 secs. I heard a POP and FIRE was on the interior right-hand side. I unplugged the unit and let ... (More)
    Product: Microwave Ovens (264)
    Product Description: Mainstays Microwave Oven EM720CGA-W (white) 700-watts.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (3/9/2020) Butter has a low flash point, and is flammable. Your owners manual can provide specific instructions on product usage. If you have further issues with the product, please call 18009256278
    • REPORT
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    • 2/20/2020
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    • 20191231-834C5-2147375672
    Incident Description: On December 14, 2019, my son in law was sitting on a card table chair which collapsed, hurting his hip and back. A few days later I researched the table and chairs and discovered it had been recalled January 2, 2014. I believe I have had the set for about ... (More)
    Product: Chairs, Other or Not Specified (4074)
    Product Description: Mainstays card table sets with black padded metal folding table and four black padded metal folding chairs. Made by: Dongguan Shiun Din Metal & Plastic ... (More)
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/12/2020) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 so they can assist you with returning this product.
    • REPORT
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    • 10/24/2019
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    • 20190923-724DA-2147377516
    Incident Description: While drinking out of a skull sipper cup from Walmart, the plastic straw splintered into my three year old's mouth.
    Product: Drinking Glasses, cups, and mugs (478)
    Product Description: Skull sipper by Mainstays, purchased at Walmart.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (10/10/2019) Please contact 1800-925-6278 and provide them with the details of the incident. Be sure to give them the model number or any other identifying number so that they can better assist you
    • REPORT
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    • 9/16/2019
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    • 20190822-FDF3C-2147379134
    Incident Description: mainstays patio swing broke causing me to fall to the ground. The swing arm tuberusted through causing the failure
    Product: Swings or Swing Sets (3246)
    Product Description: Mainstays patio swing item RUS498W red
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (9/3/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide them with the details of the incident. Please include UPC and any other identifying information for the product so that they can assist you
    • REPORT
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    • 9/6/2019
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    • 20190814-1F4DD-2147379272
    Incident Description: I bought 2 lamps from Walmart, and shortly after using them i noticed that the plastic shade on both of them started melting, so i put a smaller watt bulb in them. The bulbs apparently exceeded the 40 wt maximum on the warning sticker but i believe that no ... (More)
    Product: Floor Lamps or Table Lamps, Electric (Excl Halogen) (4071)
    Product Description: Mainstays MS36-021-002-10 Mainstays Desk lamp with organizing tray and plug sockets yellow shade and base model MS36-021-002-10 Also another one with black ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (9/3/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. They can assist with any questions regarding exceeding the warning stickers on the lamp, and can also answer questions regarding other features of the lamp
    • REPORT
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    • 8/23/2019
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    • 20190625-FDD86-1883207
    Incident Description: Consumer reports pot set purchased at retail store is not safe. Consumer notes stainless steel coating coming off of the pots and is concerned about contamination of food. Consumer also notes pot handles get extremely hot when cooking and are not safe to ... (More)
    Product: Metal Cookware (Nonelectric) (460)
    Product Description: Stainless Steel Pot Set
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (8/16/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278
    • REPORT
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    • 2/26/2019
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    • 20190105-60409-2147383398
    Incident Description: My wife was sitting down on the fold-out chair that we purchased from Wal-Mart Mainstays brand in September 2018, and it collapsed causing her leg injury. The chair is supposedly rated for over 300 lbs. My wife and I are nowhere near the limit. The welds ... (More)
    Product: Chairs, Other or Not Specified (4074)
    Product Description: Mainstays Slat Back Folding Chair, Hammered Bronze Finish. 20.50 x 17.75 x 30.38 Inches, product number: Walmart # 555618244
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/22/2019) Dear customer, if you haven't called the hotline, please do. Our number is 1800-925-6278. Provide details of the incident and any other information that is relevant, so that we can better assist you.
    • REPORT
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    • 2/25/2019
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    • 20190105-7ED73-2147383409
    Incident Description: I was burning the 20oz Mainstays Jar Candle and as it burned down to the end it abruptly cracked and shot glass shards in all directions. It also leaked wax all over the top of my wood TV stand. It was hot and couldn't be moved until it cooled. I've found ... (More)
    Product: Candles, Candlesticks and Other Candle Holders (463)
    Product Description: Mainstays 20oz Glass jar Candle, Rustic Pine Scent
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/5/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide the call center with the details of this incident so that they can better assist you
    • REPORT
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    • 10/5/2018
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    • 20180906-BD8E0-2147385733
    Incident Description: On August 13, 2018, I purchased two 30in X 24in accent rugs at Walmart. Within a week the bottom of my feet were getting small lacerations on them. One foot started to bleed. I checked the rug closely with a flashlight. I found a metallic thread woven into ... (More)
    Product: Rugs or Carpets, Not Specified (676)
    Product Description: 39in X 48in Accent Rug/ Mainstays/ Wal-Mart brand, Made in USA, made of remnants of undetermined fiber content or origin. Serial # CV-000N-3048-58 , UPC= 0 ... (More)
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (9/18/2018) Dear customer, please contact 1-800-925-6278 and provide them with the details of this incident so that they can better assist you.
    • REPORT
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    • 6/29/2018
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    • 20180311-91B7E-2147389380
    Incident Description: I bought at Walmart a Mainstays stand steamer model BG503B unpacked followed the instructions as I was using it for the very first time the handle started to heat up to point you could not hold it and steam would exit at the bottom of the handle. Very poorly ... (More)
    Product: Clothes Steamers (255)
    Product Description: Mainstays Stand Steamer Model BG503B
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (6/18/2018) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide them with the details of this incident. Be sure to include UPC, and any other identifying marks.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.