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  • Showing 1 - 5 of 5 results.

    • REPORT
    • |
    • 8/23/2019
    • |
    • 20190625-FDD86-1883207
    Incident Description: Consumer reports pot set purchased at retail store is not safe. Consumer notes stainless steel coating coming off of the pots and is concerned about contamination of food. Consumer also notes pot handles get extremely hot when cooking and are not safe to ... (More)
    Business Comments:
    (8/16/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278
    • REPORT
    • |
    • 2/26/2019
    • |
    • 20190105-60409-2147383398
    Incident Description: My wife was sitting down on the fold-out chair that we purchased from Wal-Mart Mainstays brand in September 2018, and it collapsed causing her leg injury. The chair is supposedly rated for over 300 lbs. My wife and I are nowhere near the limit. The welds ... (More)
    Business Comments:
    (2/22/2019) Dear customer, if you haven't called the hotline, please do. Our number is 1800-925-6278. Provide details of the incident and any other information that is relevant, so that we can better assist you.
    • REPORT
    • |
    • 12/26/2017
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    • 20171126-BDE87-2147395076
    Incident Description: The Mainstay coffee mug (fall series with orange and green pumpkins decoration) says on the bottom it is dishwasher and microwave safe. I have heated coffee several times and the cup and handle gets very hot, burned my hand. It is not microwave safe.
    Business Comments:
    (12/4/2017) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide them with the details of the incident, as well as the UPC and item number of the product, so that they can serve you better
    • REPORT
    • |
    • 10/30/2017
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    • 20170929-DB5E8-2147397092
    Incident Description: Walmart Product Mainstays Electric Wax Warmer, for use with wax cubes, has been in use at our residence. Our son complained that the Wax Warmer became too hot to burn more than 30 minutes at one time. The ceramic container itself becomes hot to the touch. The ... (More)
    Business Comments:
    (10/27/2017) Please return the product to a Walmart store, or contact the Walmart Customer Service Hotline at 1.800.925.6278 for assistance with this product.
    • REPORT
    • |
    • 6/23/2011
    • |
    • 20110602-0CCAA-2147478618
    Incident Description: The mainstays pine wooden bunkbeds are having the same issues as the (another company) bunk beds. The suppot slats and the side frame have broken during use. The children using the beds weigh less than 50 pounds. The support and frame should not be breaking ... (More)
    Business Comments:
    (6/15/2011) Please contact the WalmartCustomer Service Hotline at 1.800.925.6278.
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