Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

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  • Showing 1 - 10 of 14 results.

    • REPORT
    • |
    • 3/19/2019
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    • 20190218-B1B6B-2147382636
    Incident Description: Rival brand tea kettle had same issue as those that were recalled but different model number. Mine is model MK-17P13B2 purchased at WalMart. The heating element exploded spraying hot water around
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: Tea kettle or water boiler
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (3/4/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Provide the Walmart Item number 81308402120 when calling, so that they can better assist you.
    • REPORT
    • |
    • 11/26/2018
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    • 20181008-36C84-2147385142
    Incident Description: Rival brand Hot Water electric heating pot model #17P13B2. Button presses down to start heat. Intermittent Problem: the button (lever) does not always pop up when water boils. All the water boils out and unit stays in on position. I received the product as a ... (More)
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Pot that heats for tea and other hot drinks
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (11/8/2018) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide the with the details of this incident. Please use item number 553482293 to identify the product”
    • REPORT
    • |
    • 7/31/2017
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    • 20170508-2E12B-2147403696
    Incident Description: Product is consistently unusually hot in the base/heating element, periodically sparking and emitting smoke from base with frequent use (1-2 times per day, 4 days per week). Have ceased using product, but retain product in search of/hope for a recall.
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Rival Electric Hot Water Kettle. Model # MK-17P13B2 (sold by Walmart). Similar model to previous Rival Hot Water Kettle, which was recalled. This unit was to ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (8/25/2017) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 (if you haven't already contacted them). Please provide them with the UPC number: 81308402120 to help them identify the product.
    • REPORT
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    • 5/9/2017
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    • 20170319-BC946-2147405068
    Incident Description: I was using my crockpot approximately 3 hours and when I went to add some more items noticed the lid was completely shattered. I tried to pick up the knob on top of the lid and it came off in my hand. Glass had fallen into the contents so I just picked up the ... (More)
    Product: Slow Cookers (268)
    Product Description: crockpot
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (5/5/2017) Hi [REDACTED], Walmart cannot identify the product from what was provided, please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide more identifying information for the product so that we can assist”
    • REPORT
    • |
    • 3/2/2017
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    • 20170128-FEC3E-2147407575
    Incident Description: The Walmart "Rival Brand Water Kettle - WK8283CU" shattered violently and noisily. A few plastic pieces from the top of the unit and...what looks like...sand blow all over the place. Unfortunately, I just now read of the recall online.
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Electric Water Kettle
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/15/2017) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Be sure to provide Model Number and recall number 16-154 to the associate on the call.
    • REPORT
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    • 11/29/2016
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    • 20161103-275F2-2147411442
    Incident Description: My wife was making toast in a Rival 2 slice toaster. After the toast was finished she removed it and went into the next room. A few moments later she heard a "POP" And went back into the kitchen to find the toaster on fire. She unplugged it and pushed it into ... (More)
    Product: Toasters (234)
    Product Description: 2 slice toaster model number TT9260
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (11/14/2016) Walmart did not find products that match this description. Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and if known, provide the UPC and any other identifying information.
    • REPORT
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    • 6/30/2016
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    • 20160526-51195-2147418276
    Incident Description: Rival 1.7 liter kettle EXPLODED with a report like a shotgun and blew pieces of plastic, metal and hot water as far as 15 ft. One piece of plastic 1 x 6 inches went directly over the chair my grandson had been sitting in seconds before. My wife and grandson ... (More)
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Rival 1.7 liter kettle model wk8283cu
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (6/20/2016) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide the details of the incident (if you haven't done so already). They can help you resolve this issue and also provide any applicable recall information.
    • REPORT
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    • 6/23/2016
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    • 20160520-B314C-2147419426
    Incident Description: I was heating water for tea in the morning when I was shocked. I put my hand outside of the heating element base to secure the base while lifting the pot of heated water off the base to pour into mugs.
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Rival Hot Water Kettle
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (6/20/2016) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 so that they can assist you
    • REPORT
    • |
    • 6/14/2016
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    • 20160517-E0F1E-2147419468
    Incident Description: Rival toaster was placed on kitchen counter and plugged into the wall, subject walked across the kitchen to get something, when they turned around to walk back over to the toaster, the toaster on fire with flames coming out of the top. Subject immediately ... (More)
    Product: Toasters (234)
    Product Description: Rival 2-slice toaster Model #16041
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (5/31/2016) If not already reported, please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide the UPC number: 82948616041 when you call
    • REPORT
    • |
    • 2/8/2013
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    • 20130102-FCFED-2147460353
    Incident Description: while the microwave is in normal usage, the timer suddenly stops counting and the microwave runs forever, eventually it starts to smoke.
    Product: Microwave Ovens (264)
    Product Description: rival brand, white, 0.7 cu ft
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/4/2013) Please contact the Walmart Customer Service Hotline at 1.800.925.6278.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.