Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

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  • Showing 1 - 5 of 5 results.

    • REPORT
    • |
    • 1/12/2018
    • |
    • 20170804-FB0B4-2147398391
    Incident Description: The product is a Samsung Galaxy S7 Edge cell phone battery which grew extremely hot to the touch and swelled the case out on the phone while laying on a table. It was not being charged at the time. We took the phone to Sprint and they referred us to another ... (More)
    Product: Telephones or Telephone Accessories (550)
    Product Description: The product is a Samsung Galaxy 7 Edge cell phone battery that exploded, swelling the case and becoming extremely hot.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: SAMSUNG TELECOM AMERICA (STA)
    • REPORT
    • |
    • 10/18/2016
    • |
    • 20160923-CE4E2-2147413780
    Incident Description: I was using my Samsung Galaxy S6 phone for directions when it started reporting it no longer had service. It then got very hot near the power button. I burnt my finger trying to get it to turn off. Now, when in airplane mode or just using the WiFi, the phone ... (More)
    Product: Telephones or Telephone Accessories (550)
    Product Description: Samsung galaxy s6. Blue. On AT&T network. SM-G920A code on back.
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: SAMSUNG TELECOM AMERICA (STA)
    • REPORT
    • |
    • 10/3/2016
    • |
    • 20160910-B6468-2147414311
    Incident Description: A native of Tracy, California, [REDACTED] purchased his Galaxy S7 Edge at a Best Buy store in Modesto, California, on March 11, 2016. He was in Akron, Ohio for a construction project as part of his work for [REDACTED]. [REDACTED] placed his S7 Edge in his ... (More)
    Product: Telephones or Telephone Accessories (550)
    Product Description: Samsung Galaxy S7 Edge
    Injury Info: Injury, Hospital Admission
    Manufacturer / Importer / Private Labeler: SAMSUNG TELECOM AMERICA (STA)
    • REPORT
    • |
    • 1/20/2016
    • |
    • 20151224-76111-2147425517
    Incident Description: I have a Samsung Galaxy S4. The model number is SPH-L720. This phone is approximately two years old. The battery that came with it was not performing well or keeping a charge so I removed it from the phone and put it in the box that the phone came in. I was ... (More)
    Product: Telephones or Telephone Accessories (550)
    Product Description: Samsung Galaxy S4 model SPH-L720. The battery says 2600mAh. 3.8 V Li-ion
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: SAMSUNG TELECOM AMERICA (STA)
    Business Comments:
    (1/5/2016) Samsung encourages consumers with any concerns about our products to contact us directly at pl@sta.samsung.com or by phone at 877-268-2121. We follow up on all incidents reported about our products on the CPSC's database when contact information is available ... (More)
    • REPORT
    • |
    • 4/4/2014
    • |
    • 20130828-7C017-1351505
    Incident Description: The consumer says that her cell phone gets severely hot after charging for about fifteen minutes. her child rolled on top of it with his leg and it burned his left leg. They keys got so hot that the keys on the phone are bent. She says that the phone burns ... (More)
    Product: Telephones or Telephone Accessories (550)
    Product Description: Galaxy S4 Cell phone
    Injury Info: Injury, Level of care not known
    Manufacturer / Importer / Private Labeler: SAMSUNG TELECOM AMERICA (STA)
    Business Comments:
    (7/3/2014) Samsung encourages consumers with any concerns about our products to contact us directly at pl@sta.samsung.com or by phone at 888-987-4357. We follow up on all incidents reported about our products on the CPSC's database when contact information is available ... (More)
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