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    • REPORT
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    • 8/29/2016
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    • 20160730-AABDA-2147416459
    Incident Description: I was taking a slow jog with my 2 year old and infant in the Schwinn Doible jogging stroller and out of no where the front wheel fell off and I fell and the stroller itself tipped over.
    Business Comments:
    (8/10/2016) Pacific Cycle is dedicated to the quality and safety of our outdoor recreation products. Following reports that some consumers have experienced issues with the front wheel coming loose on certain models of swivel wheel jogging strollers, we are working with ... (More)
    • REPORT
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    • 8/25/2016
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    • 20160725-C0496-2147416579
    Incident Description: I was at the zoo this morning with my daughters, ages 1 and 3. We were approximately half way through the zoo when my entire front wheel of my jogging stroller fell off. I attempted to put it back on, but could not do so, as I could not locate all of the ... (More)
    Business Comments:
    (8/4/2016) Pacific Cycle is dedicated to the quality and safety of our outdoor recreation products. Following reports that some consumers have experienced issues with the front wheel coming loose on certain models of swivel wheel jogging strollers, we are working with ... (More)
    • REPORT
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    • 11/12/2015
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    • 20151013-DA67D-2147427578
    Incident Description: We purchased the Schwinn Turismo Double Jogger on 7/14/2014 from Amazon.com. We have now had multiple incidents where the front wheel falls off with normal activity and speed -- not running/jogging. This has happened after turning a corner and crossing a flat ... (More)
    Business Comments:
    (10/28/2015) Dear Consumer, We are sorry to hear about your experience with our product. In addition to the warnings instructing users to lock the wheel during jogging or exercise activity, both the owner’s manual and product contain warnings instructing the user to ... (More)
    • REPORT
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    • 7/15/2015
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    • 20150616-14D7A-2147431046
    Incident Description: This is my second time writing a report about Schwinn jogging stroller. I wrote the same report last year around the same time and now the same exact thing happen to the replacement stroller they sent out. I was at Azalea Park in Roswell walking with my 2 ... (More)
    Business Comments:
    (6/25/2015) Dear Consumer: We are sorry to hear about your recent experience with our product and have asked our customer service team to reach out to you regarding the product that you have kept. We would like to make arrangements for someone to come take a look at the ... (More)
    • REPORT
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    • 9/11/2014
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    • 20140819-0EA50-2147441772
    Incident Description: We were walking with our children - we had a Schwinn Turismo Double Seat Stroller. As my daughter was pushing the stroller, the front wheel came off and the whole stroller flipped over the top. Both children were injured along with my daughter. In reaching ... (More)
    Business Comments:
    (9/18/2014) Dear Consumer – We appreciate feedback on our products for any potential safety or quality concerns. We understand that you have been contacted for further input and additional comments regarding the owner’s manual warning and suggestions regarding an on ... (More)
    • REPORT
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    • 7/9/2014
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    • 20140616-47ECC-2147443660
    Incident Description: I purchased a Schwinn Double Swivel Stroller and started having some major issues with it. I have a 3 year old and 1 (Preemie) year old. So I didn't use the stroller until she was at least 9 months old. Well what started off as a nice stroller became a ... (More)
    Business Comments:
    (6/24/2014) Dear Consumer: We are sorry to hear about your recent experience and have asked our Customer Service Team to contact you for further information. Our swivel wheel strollers are designed to have the front wheel locked in place when jogging. As we warn in ... (More)
    • REPORT
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    • 9/3/2013
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    • 20130802-B3B34-2147453488
    Incident Description: Hello my name is [REDACTED] and I recently purchased the Schwinn - Turismo Double Jogging Stroller at Wal-Mart about 2 month ago. Today August 1, 2013 at 5:30 I was jogging and my front wheel fell off and my stroller flipped outside down with both of my kids. ... (More)
    Business Comments:
    (8/12/2013) We are sorry to hear about your recent experience. Our swivel jogging strollers are designed to have the front wheel locked in place when jogging. As we warn in the owner’s manual, if moving faster than a normal walking pace, the front swivel wheel must be ... (More)
    • REPORT
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    • 6/21/2013
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    • 20130522-15B03-2147455872
    Incident Description: We bought the Schwinn Tourismo Single Jogging stroller for my husband to use with our son. When it arrived I noticed that the breakline was secured to the frame with untrimmed zip ties. Now that it is warmer my son has been wearing shorts in the stroller they ... (More)
    Business Comments:
    (6/11/2013) Dear Consumer: We appreciate feedback on our products for any potential safety or quality concerns. Unfortunately we do not have specific information regarding the model number and date code for your particular stroller, so we are not able to fully ... (More)
    • REPORT
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    • 9/21/2012
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    • 20120817-6058C-2147464657
    Incident Description: While jogging the stroller has to have a locked front wheel. Occasionally the wheel in the front unlocks itself causing the stroller to stop and flip or continue and swerve. The handle to lock and unlock is up by the handle to push, and sometimes it stays in ... (More)
    Business Comments:
    (9/19/2012) Dear Consumer: We appreciate feedback on our products for any potential concerns. Your stroller is equipped with a remote front wheel swivel lock which allows you to easily switch between a swivel and fixed front wheel. To lock the front wheel in a fixed ... (More)
    • REPORT
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    • 4/6/2012
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    • 20120315-B94BB-2147469258
    Incident Description: I was walking with the stroller and then proceeded to start jogging with the stroller for the first time. A few steps after I began to jog, the front wheel shook violently and then locked up, causing our stroller to flip forward and land on top of our 2 ... (More)
    Business Comments:
    (4/9/2012) Dear Consumer, We are sorry to hear about your recent experience using our jogger. Our swivel wheel jogging strollers are designed to have the front wheel locked in place when jogging. This is to avoid the wheel from shaking or vibrating at higher speeds ... (More)

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