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    • REPORT
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    • 9/26/2018
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    • 20180904-2330B-2147385770
    Incident Description: I Bought a Shart Rotator vacuum in March 2017, model NV501. Yesterday I was vacuuming as normal and I received a shock while gripping the plastic handle that holds a metal hose. I immediately let go of the handle. I then started to doubt myself and grabbed ... (More)
    Business Comments:
    (9/20/2018) SharkNinja takes pride in the quality and safety of its products. The consumer reports having received a shock from the handle a NV501 vacuum cleaner. There no electrical components in the handle of the vacuum, making it virtually impossible for a consumer to ... (More)
    • REPORT
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    • 2/17/2016
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    • 20151223-DE9DC-1541448
    Incident Description: 12/24/2014 (Approximate) - The consumer indicates as soon as she received her product and use it, she received electrical shock on her hands and fingers that escalated up to her arm. Although it did not feel like a static shock, she asked her husband to try ... (More)
    Business Comments:
    (2/24/2016) Thank you for sharing your comments with us. We are committed to providing safe and high-quality products to our customers, and the safety of our customers is of the utmost concern to us. SharkNinja looks into every consumer complaint received (so long as ... (More)
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