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    • REPORT
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    • 7/13/2011
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    • 20110620-509B6-2147478023
    Incident Description: We purchased a shower door on 01.13.2011 from Lowes in Knoxville, Tn. I installed the door and all was working perfectly until 06.18.2011. With no one near the doors or bathroom the doors shattered in thousands of pieces and fell into the shower. We are so ... (More)
    Business Comments:
    (7/1/2011) We appreciate receiving feedback from our customers, and become concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, and ... (More)
    • REPORT
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    • 10/26/2012
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    • 20121003-53C7E-2147463169
    Incident Description: WE purchased this Kohler Sterling 1500 D pivot shower door with a side glass at Menard's when installed the side door glass was notice as very thin and weak. Small side glass is used to make up clearance for door. THE small glass was bumped and it exploded ... (More)
    Business Comments:
    (10/19/2012) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)
    • REPORT
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    • 12/4/2012
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    • 20121109-4179E-2147462107
    Incident Description: On the night of November 3rd 2012 (around 11:30PM) the glass in the shower door shattered for no apparent reason.
    Business Comments:
    (11/27/2012) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)
    • REPORT
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    • 12/26/2012
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    • 20121119-EE3CC-2147461783
    Incident Description: Away for the weekend, I returned home to find my glass shower door shattered. Manufacturer and model number are Sterling 5100, model S11352. The door was fine the morning before I left, and no one was home to tamper with or break the door. When I returned, ... (More)
    Business Comments:
    (12/12/2012) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)
    • REPORT
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    • 1/28/2013
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    • 20121228-D0149-2147460558
    Incident Description: Shower door shattered into thousands of pieces without being touched.
    Business Comments:
    (1/14/2013) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)
    • REPORT
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    • 3/22/2013
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    • 20130217-B6F31-2147458735
    Incident Description: On February 16, 2011, I entered my bathroom at around 11:00 p.m. and found that my glass shower door had shattered. The door was approximately 1 year old. No one had been in the bathroom since early that morning.
    Business Comments:
    (3/4/2013) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)
    • REPORT
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    • 11/7/2013
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    • 20131003-88244-2147451265
    Incident Description: The glass in our shower door (Sterling) exploded. Fortunately noone was in the shower at the time so there were no injuries.
    Business Comments:
    (10/29/2013) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)
    • REPORT
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    • 1/8/2014
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    • 20131112-071EF-1367555
    Incident Description: The consumer stated that he heard low noise and he walked into the bathroom and found that the glass shower door had shattered. The consumer stated that there was a single glass door and it seemed to have exploded inwards towards the shower. The consumer ... (More)
    Business Comments:
    (1/6/2014) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)
    • REPORT
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    • 1/3/2014
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    • 20131210-4183F-2147449155
    Incident Description: My Kohler 1500D Sterling shower door exploded while I was at work. It was fine after my morning shower. No one was home and no one was injured. The glass traveled up to 4 feet, and some went down the drain.
    Business Comments:
    (12/18/2013) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)
    • REPORT
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    • 1/21/2014
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    • 20131226-B70EC-2147448780
    Incident Description: Sterling Shower Glass Door shattered last night, two minutes after leaving bathroom. The shower doors were not touched during that time.
    Business Comments:
    (1/9/2014) Kohler Co. appreciates receiving feedback from our customers, and becomes concerned when a customer reports having an unsatisfactory experience with one of our products. Our performance standards typically exceed both industrial and model code requirements, ... (More)

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