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    • REPORT
    • |
    • 4/1/2013
    • |
    • 20130307-529BC-2147458098
    Incident Description: Under cabinet Light melted. The plastic 1 inch from the end of the light melted. This is a slim florescent light designed to be placed under cabinets. The light failed and melted the plastic.
    Business Comments:
    (4/5/2013) AmerTac takes customer satisfaction and product safety issues very seriously and investigates all reported incidents. We contacted the consumer and he agreed to return the defective product to us for our examination. The damage is located in an area of the ... (More)
    • REPORT
    • |
    • 9/7/2011
    • |
    • 20110815-714EA-2147476242
    Incident Description: smoke/odor from under-cabinet light when turned on. No fire, but strong smoke and burning "electrical" odor.
    Business Comments:
    (9/7/2011) As indicated in the report, the consumer contacted our consumer hotline and indicated that there was some smoking of the 13” under-cabinet light and requested a replacement. A replacement light was sent to the consumer. The consumer had discarded the ... (More)
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