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    • REPORT
    • |
    • 12/31/2019
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    • 20191113-6DFF6-2147376590
    Incident Description: Wife went to use the Bosh Dishwasher on the afternoon 11/12/2019. It had run Monday night to completion that we could tell. On that Tuesday afternoon my wife noticed that the water was pooled in bottom of the dishwasher and that the control panel was dark. I ... (More)
    Business Comments:
    (1/9/2020) The incident described in this complaint relates to overheating at the incoming power supply wire connections, which are contained within the electrical enclosure. BSH takes product safety issues very seriously, and customers are encouraged to contact ... (More)
    • REPORT
    • |
    • 12/31/2019
    • |
    • 20191111-4EB92-2147376627
    Incident Description: Danger when opening 2019 Bosch 800 series single wall oven. When opening door at higher temperatures sends a blast if burning air and steam into face. Three different people in household experienced this independently. Did not happen with our previous Bosch ... (More)
    Business Comments:
    (1/9/2020) BSH was not contacted about this incident, and is unable to contact the consumer to schedule a diagnosis of the product. BSH takes product safety issues very seriously. Customers are encouraged to provide additional information about incidents to Customer ... (More)
    • REPORT
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    • 1/1/2020
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    • 20191111-EC57F-2147376634
    Incident Description: Dishwasher was running a normal cycle when a hot plastic smell was noticed followed by abnormal sounds similar to using an ice dispenser. Following shortly was a bright flash that was visible down a hallway and in a separate room. An inspection of what was ... (More)
    Business Comments:
    (1/9/2020) The dishwasher in this report is one of those recalled in 2009 (CPSC Release #09-100). BSH takes product safety issues very seriously. Customers are encouraged to visit our website at http://www.bosch-home.com/us/service/safety-notices to determine if your ... (More)
    • REPORT
    • |
    • 1/10/2020
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    • 20191202-0EE2E-2147376236
    Incident Description: Bosch Dishwasher power cord caught on fire. This model dishwasher is NOT covered under the recall. The model number is SHEM63W55N/10.
    Business Comments:
    (1/9/2020) The issue described in this report relates to overheating of the incoming power wire connection that is made inside the junction box by the installer. A loose or improper connection can cause the power wire connection to overheat. A service repair visit was ... (More)
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