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    • REPORT
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    • 3/14/2016
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    • 20160219-171BD-2147421599
    Incident Description: I put my then almost 5-month old baby in his Davinci Kalani 4-in -1 convertible crib for a nap. About 10 minutes later he started screaming so I went in to check on him and his leg had gotten stuck between the slats on the crib. He could not get himself out ... (More)
    • REPORT
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    • 11/3/2015
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    • 20151003-02702-2147427856
    Incident Description: Davinci baby crib. 1 metal support bracket broke that holds mattress support to the crib. 18 month old baby, approx 25 lbs, jumped a lot in the crib and support bracket broke. Fixed with bracket purchased from hardware store. No further incidents.
    Business Comments:
    (10/14/2015) Dear customer, I am sorry for the incident caused by our product and we are willing to send you a new mattress support if the incident was caused by manufacturer defect. Please kindly contact our Consumer Support Team at: cs@mdbmail.com. We will get back ... (More)
    • REPORT
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    • 9/2/2015
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    • 20150811-E7A4E-2147429464
    Incident Description: Several metal rods on crib mattress support have come unattached. Crib is Davinci Emily model #4691 serial number #HOO4713
    Business Comments:
    (8/19/2015) Hi [REDACTED], I apologize for the defective mattress support and the convenience it brought to you. We would definitely send a new mattress support to you as replacement parts. Please kindly provide the information including photo to our Consumer Support ... (More)
    • REPORT
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    • 5/20/2013
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    • 20130426-583EE-2147456619
    Incident Description: My sons leg was stuck between the crib slats this morning. My husband and I had a hard time getting it back out. It could have easily caused injury, but my son seems okay right now.
    Business Comments:
    (5/6/2013) I am truly sorry to hear what happened to your child and glad to know that he was not injured. Our cribs, including Kalani 4-in-1 Convertible Crib have been tested towards all ASTM standards and CPSC regulations by a certificated on a yearly basis, to ensure ... (More)
    • REPORT
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    • 5/13/2013
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    • 20130422-D3D06-2147456741
    Incident Description: I have 2 DaVinci Emily Cribs in Espresso. The first has been used with our first born who's one month shy of 2. The incident happened on 4/21/2013, his birthday is [REDACTED]. I bought the 2nd in preparation for the arrival of number 2. We thought it was a ... (More)
    Business Comments:
    (5/6/2013) We are terribly sorry to hear about this incident. It is recommended that you convert the crib into a toddler bed when your child reaches 35” in height or able to climb out of the crib. The minimum age for the toddler bed is 15 months old. During our previous ... (More)
    • REPORT
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    • 8/15/2012
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    • 20120718-7C0C3-2147465602
    Incident Description: This email was sent to Million dollar baby on 7/9/12 and I still do not have a response from them. Hello, I purchased 2 Emily 4-1 cribs and experianced a problem with both when they were converted into a toddler bed. The cribs were purchased a year apart ... (More)
    Business Comments:
    (8/6/2012) We are sorry to hear about the problems you have been experiencing with our Emily 4 in 1 Crib. We have no records showing that our Consumer Support Dept. had received any emails or inquires from [REDACTED] or the email address provided. However, we would love ... (More)
    • REPORT
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    • 3/12/2012
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    • 20120216-36C6F-2147470138
    Incident Description: A crib set (Davinci - Rivington 4-in-1 Crib, Oak and Babymod-Twilite 6" foam crib and Toddler Mattress) was purchased from Walmart.com on 10/26/11. When assembled per instructions provided there is a 3 inch gap between the side rail and mattress when ... (More)
    • REPORT
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    • 8/29/2011
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    • 20110808-EA61E-2147476437
    Incident Description: We have an Emily Convertable Crib made by DaVinci, that was bought as a gift for us just a little over a year ago. In the 10 months that my son has been sleeping in this crib he has gotten his leg stuck between the slats twice. The first time he got his leg ... (More)
    Business Comments:
    (8/24/2011) Thank you for submitting this report. The spacing between slats on all our full size cribs are well within the ASTM and the federal 16 CFR 1219 safety standards. The spacing between the round upper bar and the front rail is also tested and passed all safety ... (More)
    • REPORT
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    • 7/27/2011
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    • 20110706-6351E-2147477528
    Incident Description: I purchased a DaVinci crib, style name "Jamie", model number M7301W, at the beginning of 2010 for my son. He is now 14 months old. It was up to date with all of the recalls that I had done research on. On the early morning of July 1, 2011 my son woke me up ... (More)
    • REPORT
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    • 4/13/2011
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    • 20110322-5ABFF-2147481088
    Incident Description: My daughter's DaVinci Roxanne crib by Million Dollar Baby broke while she was in it. The drop side came loose on one side and her arm got caught in it. We are very lucky she wasn't hurt more than she was. The peg that goes in the side broke in the middle ... (More)
    Business Comments:
    (4/8/2011) All drop side cribs are recalled in 2010. Announcements were made on CPSC and MDB websites. Drop side Safety Kits are available to Retailers and Consumers upon request. The consumer submitted her request on 3/21/2011 and a kit was shipped to her on 3/25/2011. ... (More)

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