Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

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  • Showing 1 - 10 of 35 results.

    • REPORT
    • |
    • 8/14/2019
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    • 20190620-3E1F3-1882095
    Incident Description: (06/13/2019) The consumer set the microwave oven for 10 minutes to bake a potato. The potato was placed a handmade cotton pouch that the consumer purchased from a vendor. About 8 minutes into the baking, the consumer came into the kitchen and saw smoke coming ... (More)
    Product: Microwave Ovens (264)
    Product Description: microwave oven
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    • REPORT
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    • 3/19/2019
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    • 20190218-B1B6B-2147382636
    Incident Description: Rival brand tea kettle had same issue as those that were recalled but different model number. Mine is model MK-17P13B2 purchased at WalMart. The heating element exploded spraying hot water around
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: Tea kettle or water boiler
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (3/4/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Provide the Walmart Item number 81308402120 when calling, so that they can better assist you.
    • REPORT
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    • 12/6/2018
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    • 20181010-81DBD-2147385091
    Incident Description: I got the rival slow cooker model rv-700bl as a Christmas gift a few years back & it's never worked correctly, more intermittently. I have a small family, so we don't use such a large slow cooker offen. In the past, I have tried contacting Walmart as their ... (More)
    Product: Slow Cookers (268)
    Product Description: Rival 7qt slow cooker sold by Walmart
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/5/2019) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Be certain to provide the call center with the CPSC report number so that they can better assist with the issue.
    • REPORT
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    • 11/26/2018
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    • 20181008-36C84-2147385142
    Incident Description: Rival brand Hot Water electric heating pot model #17P13B2. Button presses down to start heat. Intermittent Problem: the button (lever) does not always pop up when water boils. All the water boils out and unit stays in on position. I received the product as a ... (More)
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Pot that heats for tea and other hot drinks
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (11/8/2018) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide the with the details of this incident. Please use item number 553482293 to identify the product”
    • REPORT
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    • 10/23/2018
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    • 20180923-643CA-2147385396
    Incident Description: I was using a Rival Popcorn Popper Kitchen Appliance (model #RV-932) and the product began to smoke, burning the unpopped seeds in the bottom interior of the appliance. This product also produced enough heat to melt the clear plastic cover and had jammed and ... (More)
    Product: Electric Corn Poppers (212)
    Product Description: Rival model # RV932, white. Has Walmart brand stamp on the bottom, but Walmart told me that they are no longer backing these products when I called the phone ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    • REPORT
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    • 7/26/2018
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    • 20180428-0266C-2147388315
    Incident Description: This failure (cord breakage and arcing) was observed in a "Rival" brand "Steam Iron" model:ES280 which was sold through Walmart stores.. but any clothes iron with this "360° Pivoting Cord" design will have this flaw. A quick survey online of clothes irons for ... (More)
    Product: Clothing Irons (277)
    Product Description: "Rival" brand "Steam Iron" model:ES280 which was sold through Walmart stores.. but any (all) clothes iron with this "360° Pivoting Cord" design will have this ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (7/12/2018) Please contact 1800-925-6278 and provide the details of this incident, along with any identifying marks on the unit.
    • REPORT
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    • 3/8/2018
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    • 20171012-06D26-2147396837
    Incident Description: electric tea pot which is suppose to shut off after boiling did not shut off it boiled all the water out then continued on melting the plastic filling the kitchen with smoke i was in the shower at the time of incident
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: white rival electric teapot 1.7 liter
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/27/2018) Please contact 1.800.925.6278 and provide them with the details of this incident. The UPC for this stock number is 81308402120.
    • REPORT
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    • 7/31/2017
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    • 20170508-2E12B-2147403696
    Incident Description: Product is consistently unusually hot in the base/heating element, periodically sparking and emitting smoke from base with frequent use (1-2 times per day, 4 days per week). Have ceased using product, but retain product in search of/hope for a recall.
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Rival Electric Hot Water Kettle. Model # MK-17P13B2 (sold by Walmart). Similar model to previous Rival Hot Water Kettle, which was recalled. This unit was to ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (8/25/2017) Please contact the Walmart Customer Service Hotline at 1.800.925.6278 (if you haven't already contacted them). Please provide them with the UPC number: 81308402120 to help them identify the product.
    • REPORT
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    • 5/9/2017
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    • 20170319-BC946-2147405068
    Incident Description: I was using my crockpot approximately 3 hours and when I went to add some more items noticed the lid was completely shattered. I tried to pick up the knob on top of the lid and it came off in my hand. Glass had fallen into the contents so I just picked up the ... (More)
    Product: Slow Cookers (268)
    Product Description: crockpot
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (5/5/2017) Hi [REDACTED], Walmart cannot identify the product from what was provided, please contact the Walmart Customer Service Hotline at 1.800.925.6278 and provide more identifying information for the product so that we can assist”
    • REPORT
    • |
    • 3/2/2017
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    • 20170128-FEC3E-2147407575
    Incident Description: The Walmart "Rival Brand Water Kettle - WK8283CU" shattered violently and noisily. A few plastic pieces from the top of the unit and...what looks like...sand blow all over the place. Unfortunately, I just now read of the recall online.
    Product: Electric Kettles or Hot Pots (269)
    Product Description: Electric Water Kettle
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Walmart Stores Inc.
    Business Comments:
    (2/15/2017) Please contact the Walmart Customer Service Hotline at 1.800.925.6278. Be sure to provide Model Number and recall number 16-154 to the associate on the call.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.