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  • Showing 1 - 3 of 3 results.

    • REPORT
    • |
    • 3/17/2015
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    • 20150211-FFFC4-2147435493
    Incident Description: House fire with 70% of our house destroyed
    Business Comments:
    (3/6/2015) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
    • |
    • 5/21/2014
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    • 20140428-AD186-2147445018
    Incident Description: I was using the product to dehumidify my basement. I had turned it on and went downstairs after it had been running for about 1.5 hours, and I smelled something electrical burning. I determined that the smell was coming from the dehumidifier, so I turned it ... (More)
    Business Comments:
    (7/17/2014) I contacted the customer on 07/16/2014 to ask if they still had the unit and find out if their issue has been resolved. If not, I will assist in processing a return through us directly.
    (5/13/2014) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 11/19/2013
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    • 20131026-BC507-2147450513
    Incident Description: We purchased a Soleus dehumidifier approximately 1 to 2 years ago. The dehumidifier started smelling like it was getting hot then it had a electrical arc and started smoking. My husband got the unit to the putside door when it bursted into flames. He got it ... (More)
    Business Comments:
    (7/17/2014) The customer stated that they are aware that the unit was on recall. I am assuming that they have registered for the recall and followed the recall center instructions to obtain their refund.
    (11/15/2013) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
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