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    • REPORT
    • |
    • 4/2/2014
    • |
    • 20140310-1809A-2147446527
    Incident Description: New Serta Perfect Sleeper Highfield Plush mattress gives off toxic fumes. After 10 days of airing it out it still continues to smell really bad. We have had all windows open and ceiling fans on but nothing has helped. Our son even got sick with sinus, ear and ... (More)
    Product: Nonbaby Mattresses (4009)
    Product Description: Serta Perfect Sleeper Highfield Plush Mattress
    Injury Info: Injury, Seen by Medical Professional
    Manufacturer / Importer / Private Labeler: Serta International
    • REPORT
    • |
    • 8/7/2013
    • |
    • 20130709-2E192-2147454357
    Incident Description: When removing mattress pad after using it for several weeks, we noticed the connector from the transformer to the pad was browned and the wiring is charred. The wire itself has nearly broken free. The wire is stranded copper and very few strands remain.
    Product: Electric Blankets or Sheets (132)
    Product Description: Serta Damask Stripe 233-Thread Count Electric Heated Mattress Pad, White
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Serta International
    Business Comments:
    (8/5/2013) This product is a Serta licensed product. Our customer has been contacted; arrangements have been made to collect the product and process the requested full refund. The wiring in this product (warming blankets and mattress pads) are of a thin design and the ... (More)
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