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    • REPORT
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    • 12/27/2012
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    • 20121116-D6526-2147461849
    Incident Description: My children have the Dorel Asia bunk beds from Wal-Mart. Model No. WM1848R2. The side rail split when my son and neice were sitting in the bed watching tv. Luckily the beds were not set up as bunk beds at the time.
    Business Comments:
    (12/11/2012) We take these matters very seriously and would encourage you to contact us directly so we can get a better understanding of what occurred and provide assistance. We also would like to advise you that the bunk bed model you have indicated has safety notice and ... (More)
    • REPORT
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    • 8/18/2011
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    • 20110728-A8681-2147476777
    Incident Description: Purchased this bunk bed set early 2010. It was setup using the instruction provided in packaging. Over the course of time (Approximately 6-12 months later) two of the 5 boards under each bed were cracked or broken. The items were used by children between ages ... (More)
    Business Comments:
    (8/17/2011) We take these matters very seriously and we appreciate your comments. The bunk bed was tested by a 3rd-party testing lab and is certified to meet all government and industry standards. Based on your comments, only 5 support slats were installed on each level, ... (More)
    • REPORT
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    • 6/13/2011
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    • 20110509-015E9-2147479403
    Incident Description: We had just put this bunk bed together a week or so before my 10-year-old daughter fell through the top bunk. Luckily, my 5-year-old son was on the other end of the bottom bed because a slat of wood broke in half with very sharp edges, ripping from the side. ... (More)
    Business Comments:
    (6/10/2011) Thank you for contacting us directly. We take these matters very seriously. The bunk bed has been designed and tested to meet all goverment and industry regulations. The manufacturer does not recommend any modifications to the bunk bed. We were pleased to be ... (More)
    • REPORT
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    • 6/8/2011
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    • 20110516-EA1CD-2147479141
    Incident Description: I own the Dorel Asia bunk beds that were just recalled, but not with the model numbers affected by the recall. However, I sleep in the bottom bunk and my 9 year old is in the top bunk, and I have often heard cracking when he roles over in the slats that ... (More)
    Business Comments:
    (6/22/2011) Thank you for posting your concern. We take these matters very seriously and always encourage consumers to contact us directly in order to get a better understanding of the concern at hand. Because your particular bed is differnt in design from the recalled ... (More)
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