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    • REPORT
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    • 7/25/2011
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    • 20110703-CDF5F-2147477601
    Incident Description: I have a similar model to the bunkbeds recalled by Dorel Asia SRL previously. I own model WM2450 in Honey Pine and purchased the product in early spring of 2010. One of the cross support beams that hold up the mattress has split in half, the screw on one side ... (More)
    Product: Bunk Beds (661)
    Product Description: Bunk Bed
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (7/25/2011) Thank you for your comments. We take these matters very seriously and appreciate hearing from our customers. We encourage all consumers to contact us directly so we can get a better understanding of what the problem is so we can assist in the best possible ... (More)
    • REPORT
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    • 7/19/2011
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    • 20110627-B4228-2147477809
    Incident Description: In May a bunk bed by this company was recalled (Model #DA1026P) so I contacted the company for the repair kit. When we got it, all the pieces were mismatched but we tried to make the best of it. Once applying the kit though, we realized it was damaging the ... (More)
    Product: Bunk Beds (661)
    Product Description: Dorel Asia light wood bunk, Model #DA1026P
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (7/18/2011) Thank you for your comment. We appreciated the opportunity to review your concern and provide assistance by replacing the kit as well as the rails.
    • REPORT
    • |
    • 7/18/2011
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    • 20110624-5E11D-2147477883
    Incident Description: The bed posts are getting vertical cracks in the wood on the upper bunk bed. The bunk beds are made by Dorel Asia, model No.:WM2450 in honey pine color.
    Product: Bunk Beds (661)
    Product Description: Dorel Asia SRL Bunk Beds, Model No.: wm2450, color in honey pine.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Dorel Asia
    Business Comments:
    (7/19/2011) Thank you for submitting your comments. We encourage all our customers to contact us directly at 1-800-295-1980 or at das@dorel.com so we can provide better assistance. We are glad we were able to provide replacement parts in order to remedy your concern.
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